Casa De Silver, Goa — Hotel in Goa

The stay was not good. Not at all worth the price. Almost everything had issues. The property is not accessible. We had to get down around 200 meters away and walk by foot to get to it. The room was not properly built. The wooden cottage had lot of cracks. The AC wasnt working at all. Even after hours, it could not bring the temperature below 27 degrees. Even after repeated complaints it wasn't fixed. The bathroom had drainage issue. We took a shower and then all the dirty water just stayed there. The bathroom is not properly aligned, water wasnt flowing to the drain. We had to use the washroom full of water the entire day. Again after complaints it wasn't fixed and no room replacement was provided. The windows were so jammed it took all of my power to open or close it. The breakfast was disappointing. Very limited options and totally tasteless. We just skipped the breakfast one day as we didn't even feel like eating it despite paying for it. The kitchen is disappointing as well. Taste was just average. My wife was sick. I categorically told them to make the food very simple and no chilly and that it is fpr a sick person. The food was full of chillies. Even for a normal person. On asking, they just said that the chef said it wont taste spicy. I asked for chapati, they confirmed. Then without information brought tandoori roti. Later said we dont serve chapati. Even the dal we asked for non spicy again it was very spicy. They just dont know how to follow basic instruction. They force you to buy water. They only provided 2 half liter water bottles for 2 people. Thats 500ml of water per day. How can anyone survive with 500 ml water a day. When asked about giving water in jugs, they denied that its not allowed. You need to buy water. We were dumbstruck. Its literally forcing to pay for drinking water. Since when does this start happening in India. The only good thing is location. Its by the beach. But again there are lots of hotels on the beachside. And cheaper. We changed after 3 days to another hotel. Much cheaper and much better rooms with same access to the beach. I would advise to avoid this especially at...

If I could describe this property and service it would be like our second home in Goa.||||The hygiene, cleanliness is maintained all the time.||Food is very delicious, we tried some places around but we end up eating at Arudra for rest of our days.||cocktails too are awesome, BLACK MAMBA is worth trying served in earthen pot enhances its taste.||||The service provided by them is quick, and genuine.||I remember just for 10mins our ac was not working , I gave a call the manager came to check within a minute. We left for our sightseeing and when we came back my cottage was turned into Antarctic territory 😅.||||Everything was so smooth, beautiful and worth remembering.||||And, the staff is very humble, genuine and friendly.||Not only always ready to help but also looking forward to making you comfortable.||||And the most important thing we I would specifically like to mention here is the staff are really caring. Helping and friendly is you will get in most of the hotels but the caring natured staff is hard to find and we got them here which would be the another reason for us to visit this property again.||||My husband's ankel was strained but the staff was genuinely concerned.||Our sightseeing used to be in morning 6-7am but they would be more concerned about our breakfast. They used to parcel it to us so that we don't have to eat at any unhygiene place if we don't find anything good.||||It's just that we felt we were at our home, all the time.||||And, the beauty of this place is next level especially in the evening.||||I would really recommend this property and their food atleast once.||It will always be in my priority list for goa trip.||||||||||Ps:- Don't miss the beautiful morning and beach walk of this...

The place is located bang opposite to Baga Beach. So the location is awesome. ||Room had a double bed which was neat and clean, a cupboard , TV, WiFi and an AC. Bathroom had 2 shampoos, 2 bathing gels, 2 towels and a dental kit which get replaced every day by the housekeeping staff.||The only thing which was missing was a mini-fridge - but that was kind of alright with me. ||When I checked-in, the TV was not working, but they promptly replaced it with another television set and made sure it was working.||The telephone for placing food orders was also not working but they immediately replaced it with another telephone set. ||Outside also have a nice lounge kind of area for breakfast buffet (the spread is usually 3-4 items - they change the spread every day). One day it was idli, medu vada, sandwitch, fruits, tea and milk and another day it was chole bhature, vada pav, sandwitch, fruits, tea and coffee.||Plus there is also sheesha available in case you are a sheesha lover. Also, they have a mini-bar counter for ordering drinks and juices.||My stay was pretty good. The management was pretty much polite and good/||The only hitch which is there is there are narrow lanes to reach the property. I went by an auto to the property fand it stopped at a point - from where I called and then they came to collect my baggage.||But if you are planning to come by car, you will probably need to figure out where to park your car. ||Overall it was a good stay - I would rate it as a 3 - 3.5 star hotel - and considering the pricing during the rainy season (around 3K) - I felt it was a good place for people who are looking for...