GT Goveia Suites — Hotel in Goa

There were many happy-sounding domestic guests, especially young and extended families and what seemed school and office groups, during our visit. The whole time in Goa we stayed mostly near Gingertree Goveia Suites and along Anna Vaddo, Fort Aguada Road, Candolim Beach Road and alleyways or footpaths in Candolim. ||Few unpadded sun loungers and no umbrellas were at the well-used, fairly small, 4.5-foot deep Gingertree Goveia Suites pool. Indented patterns in the poolside tiles collected dirt and debris particularly well. Eating, drinking and smoking were common at the pool. Posted rules (especially those about glass containers, diving, and appropriate swimwear) were only sometimes followed. Additional guidance about pool capacity, horseplay and smoking at the pool would have been helpful to some guests. Pool water definitely lacked clarity and cleanliness on some days. Pool occupants were mostly (sometimes unattended) kids on several days. We saw no staff monitoring activities at the pool. It was mainly used as a plunge pool or to play so that there were few opportunities for any swimming. ||Hotel menu was traditional Indian with ~4-5 cooked breakfast offerings, sometimes yogurt, plus tea and fresh fruit (pineapple and watermelon). Sometimes poolside omelette cooking was offered. Lots more options were listed on the menu for room or dining room service. ||The beach was located about a kilometer walk away (heading mostly West) along Anna Vaddo, alleyways and paths. The beach shacks between Bayview and Sams Paradise were the nearest, most easily accessible shacks by foot. Those near Tomato’s, Sandbox, and Boat Shack looked to be the easiest to access by vehicle. ||Closest large food store was Lawande supermarket - not as comprehensive as Newtons, but quite adequate. |Shortcut footpaths/alleyways to Lawande’s and to Novotel’s Food Exchange restaurant avoided the heavily trafficked Fort Aguada Road. ||Housekeeping with fresh towels, bed making, floor sweeping and trash collection was most days; bed linen was changed about every other day. No washbasin, sink or shower cleaning. Housekeepers undoubtedly had a challenging job during the current pandemic. Gardener(s) did a commendable job of keeping greenery watered, liter-free and tidy. ||When bands played in the dining area(some weekends) performances reverberated loudly into upstairs rooms. That happened several evenings during our stay. ||In-room safe and a shower curtain (to attach to the existing rod and hangers) would have been welcome extras in the executive suite. No credit cards were accepted. ||We’d visited a few Goa hotels on prior trips. The staff at Gingertree Goveia were always very friendly, helpful, pleasant and courteous. WiFi, TV, a/c and electricity only went out rarely. However for a hotel advertised as a 3-star spot, this one rated about 2 stars during our stay. After experiencing Western pandemic protocols, the ones here...

So we recently visited to goa and had booked our stay in Ginger Tree Goveia Suites / at their reception the name was ( Holiday Homes) too. We checked in on 28th September 2023 night.. 28th September they allotted us 2 rooms (Room no 46 & 47), room no 46 was given to us on temporary basis stating that the actual room will get ready in morning. We entered the washroom.. believe me guys Public bathroom bhi acha hoga… Muddy water running from Tap.

29th September, we got the Room No 48 (all these rooms are on ground floor with pool view)

I will give the short overviews:

No rooms were cleaned on daily basis (No sweeping, No Water bottles, No clean bedsheets, NOTHING) All the cockroaches all over in the room, on our bags, on our beds, on the floor everywhere in the room. (Room No 48) In Room No 47 there were 4 to 5 Centipede (Kankhajura), Lipstick on towels , curtains etc. Ac was not working properly in this room for one night. We complained to them the next day, they took keys from us. Miss Priyanka said “I will take look personally into this, once I leave from here in evening I will go and check the room”. We came to the room late night and what we see is? The same condition – Not a single thing was moved or cleaned. We fought for continues 3 days – They did nothing literally nothing.. yes just one thing they did is “THEY LIED” The next day we fought for our refund, they didn’t give it. Later they agreed that if you don’t give reviews on google for 4 days we will give refund. Today it has been 12 days, still no refund. Worst condition rooms, I will attach all the photos and videos. We even checked with other customers there who were staying – they said the same thing No good service. If you see the condition in pictures outside their rooms, it looks like a Kabad Khana.

Highly...

First of all i would like to mention that this is not resort, they are fooling travellors by saying resort, we had booked 2 rooms for 8 people, with all the package including airport pickup, site visiting for 2 days and breakfast and dinner. dont go with the photos they have uploaded, this place is like a lodge and rates are like resorts, swimming pool is very unhygenic, with uncleaned water, rooms are very dirty, toilets are very very dirty like public urinals and always keep on stinking, cockroaches and bugs are all over the rooms and bed, they dont even provide soap for bathroom. i had worst experience by staying in this lodge, its location is also very deep inside atleast 4 km inside from candolim road, at night you will not find anything outside. bed sheets are also very dirty with dirt and spots on pillows and bed. They have a problem for electricity, every 5 minutes electricity goes and no backup for that. They were denying to give AC shuttle for transportation, and manager at counter always keep on troubling and no sense of hospitality. Breakfast is very bad with plenty of oil and low quality of butter and bread, they bloody even charge for ice. i wish i could give 0...