OYO Aqua Inn Near Omaxe Celebration Mall — Hotel in Gurugram District

Very very bad and experience, room were not cleaned, dispite booking room a day before and telling the time arrival still I waited 45 mins to get the room, still the room was not good , they didn't even changed the bedsheet. No soap, no towels were there in room I have to asked them many times of these things. A lot of noises from outside. They focus ofln Floor booking not in single room booking. The main reason for disliking this Aqua inn oyo is their is no privacy. If I went their with my Frnd. There staff know that I and my Frnd are inside the room still they knock the door three times for un known reasons. I checked out before evening only though I was thinking to checkout next morning but because if their service and behaviour I checked out before evening. I strongly advice not to book this oyo as u are going...

Very very very poor service. No doubt there is a reason OYOs are downgraded in market and they only catch "a certain type of requirement". We 4 girls booked OYO 74557 Aqua Inn. I got a confirmation call around 11. I confimred him. When i reach the property the guy said there is some renovation happening and thus sent us to Rajiv Chowk "PRAKASH PALACE" Oyo. We reached there and that area did not look safe at all. There was a reason 4 girsl booked the property of sec 38 and not Rajiv chowk. We again came book and booked another OYO. Silver Key in sec 39. We went to checkin there and the guy said He can only give us one room that too he will charge 2500. We booked 2 rooms for 2069rs. Then i called customer care and he diverted us to new oyo. So this was my experience and you guys will never grow provided such is...

I was trapped here. You will see this place under "Luxury 4 Bedrooms and party hall" on AirBnB and later you will find that its name is Aqua Inn, jiske Google reviews achhe nahi hain. Stayed here for a day with my family. Property is super cool, spacious, airy, sun facing balconies and big rooms. But service is third class! Restrooms are stinking and they didn't even prepared the room before we reached. We had to insist them to change the bedsheets and pillow covers and also to wipe the floors. Had to keep calling the reception for one or other thing like dustbin, towels, soap, room freshener etc. Property jitni achi hai, services utni hi bekaar hain. Mukesh, the host will talk to you very sweetly but once you reach there, they are hardly concerned...