Hotel Sunbeam — Hotel in Gwalior

At first when we entered to the hotel the person who was in the waiting room was very creepy . The staff was not helping us to take our luggage to our room . The rooms were ok ok but the service was worst . Neither the tv nor the wifi was working , they were just set for the name of show off. The bathrooms were not clean and the blanket which were provided to us were also not cleaned . Water facility was not provided, we used to call them again and again for the water but they were not responding to us . The staffs were giving us creepy look and they used to stare us , which used to make us feel uncomfortable. They were not cleaning our rooms even after telling for many times .Once our geyser was not working so we called them many times but they ignored us , is this call hospitality if they don't know how to behave with the guests they should close their so called hotel . At the time of checking out they were rude to us and were disrespectful to us . I don't know why they are running a hotel when they can not provide a...

One of the worst hotels in Gwalior. The room was extremely dirty – bedsheets and pillows were stained and unhygienic. Room service was pathetic; they didn’t even provide basic drinking water. The bathroom had continuous leakage, with water dripping all night, making it impossible to rest. On top of that, there were bugs in the room, adding to the discomfort. This was truly a horrible experience, and I would never recommend this place to anyone. If you are a girl or solo traveler, please avoid this hotel – it’s unsafe and very uncomfortable. Also, platforms like MMT or Agoda should at least verify basic facilities and hygiene before recommending...

Terrible room space, bathrooms were pathetic. breakfast buffet was terrible.. smells like smoke everywhere. In the name of toiletries they give 1 clinic plus pouch, 1 almond hair oil pouch and 1 life boy soap. WiFi internet was never available. Window ACs and that too atleast a decade old, only ruin your night as they don't cool the room thoroughly and nicely The only thing nice about this is that it is close to the Railway Station, bus station and right on the center of city I cannot list any pros ir cons as there are no...