I'm sorry to hear about your disappointing experience. It must be incredibly frustrating to deal with rude staff and long wait times, especially when you're expecting a timely check-in. Here’s a suggestion for expressing your concerns more formally, whether in a review or feedback to the hotel:
"I had a very disappointing experience at this hotel. Despite the official check-in time being 11 AM, I was made to wait for over two hours before being attended to. The staff, particularly at reception, were rude and unhelpful, giving the impression that we were receiving a free stay rather than paying guests. I was even threatened that I would be forced to leave the premises if I didn’t wait until 2 PM, which is completely unacceptable. This level of service is far below what I expect from a hotel of this standard."
This could help you express your frustrations and ensure the hotel is aware of the service issues. If you're still at the hotel or planning to resolve this with management, addressing it directly might lead to a...
Read moreTerrible Place if you ever want to go to Delhi don’t ever book this hotel I’ve been to many hotels while being on vacation and this has to be the worst hotel I’ve stayed at. Staff treated us like we don’t belong here, the beds literally felt like rocks, woke up the next morning cold runny nose coughing super cold in the night no heating, my grandparents also had bed bugs in there rooms so they had to switch rooms hot water gets turned off at 6 pm so u have to tell them to turn it on. But PLEASE don’t ever book this Hotel it’s Terrible nothing works it’s definitely not worth your money even the food in the morning was super stale and it’s a very very...
Read moreHotel is situated on market area just few 5 minutues karol bagh metro station it is connected with a street traffic (drive carefully).Now comes the hotel, hotel is having superb view nice and professional well behaved staff nice wooden work neat and clean floors. One can enjoy superb views of shopping. The restaurant is recently renovated lovely view. Staff was very polite and friendly restaurant is quiet spacious.Food served was yummy one must try veg noodles. Chicken birayiani was also tasty quality was also good pineapple raita was fresh. Overall our...
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