Capital O Lbd Resorts & Hotels Near Birla Mandir — Hotel in Kolkata

About a dozen or so of us were booked here for my wedding and spent three days / two nights at the resort. Let me be clear: we all had a great time, felt perfectly welcome and fulfilled, but there were still cracks along the edges that detracted from the event.

First, the good: The place handles a ton of weddings, and it feels like the staff have gotten the process of keeping things moving down to a fine point. The resort is spacious, the wedding halls and the yard nearby were well-maintained and had great ambiance in the evening. The beds were the kind you could easily sink into. There was plenty of hot water and every room came with a mini-fridge and wonderful AC. Each room was spacious enough to get together in the evenings for a little after party. The service staff were polite and helpful whenever you needed them (though it could take up to an hour before front desk responded with the items you requested). The kitchen and restaurant crew also made you feel super welcome and like you were at home.

The less good: The complimentary breakfast was underwhelming. Tea and coffee were slow to arrive each morning and there were only really two options with toast for each meal. Outside, the water tanks around the lot could have used a regular cleaning (dead tree and plastic bags floating just a few feet from the yard looked a little odd). During the ceremony, some of the labourers and staff came while the event was still taking place and got started on the buffet BEFORE the guests. Not cool. And the biggest issue was the location. Right next door is a field where a political rally was taking place the entire time we were there. Nothing like having dance music blast at ungodly levels from a hundred feet away while the pujari is trying to recite mantras. Not much the resort can do about that, but it was still unfortunately part of...

To begin with,I booked this place via OYO for 2 days(horrendous experience),but about the hotel ,it is easy to find only if you give exact location on your uber/ola, it is available in search result of uber/ola. To people travelling with large amount of luggage, please ask the cab driver to go further in from front gate as the actual hotel and resort area is 200-300 m from the main gate. There are no valet services to pick your luggage so you will have to carry your own luggage till reception desk.

Check in was smooth and people we were polite so there is not much hassle in check in. Beside the attached pic of room, one of them is of restaurant which is there in resort area beside swimming pool and people with complementary breakfast are required to go there and eat. There is no room delivery for complementary breakfast. Apart from this there is a lounge area beside the 2 lifts. Also a big mention to the hot water issue. It is available in the morning hours only hence it was one of the thing that disappointed me largely. Apart from this, I also had to call them for room cleaning, as they didn't come for it by themselves. Breakfast is good with options suiting OYO standards. Sitting area and restaurant is very clean and ambience is really good with view of swimming pool. One special mention to the fact that there is a school right beside the swimming area, so people might not be motivated to take a bath in shorts or bare skin in front of kids, probably hotel management should cover the whole boundary to give people a secure and comfortable bathing experience. Other than few minor issue, my stay was very comfortable and I would really be inclined to book it again in future given they improve few issue as...

I am Gautom Chakraborty, from kolkata north check in on 20/03 room no. 606||2 nights booking 22/03/19 checkout at around 18;16 hrs.on 21/03/2019 booking done from OYO, booking ID no. UBNK8642, totally wrong worst to worst property, i never seen, they have pool but intentionally stop, due to holi, nobody use on that day till 24/03/19. but no notification on site ,our room basin was leaked water back on the floor, AC(split) through ice on the bed, fan no regulator if you want ,you are not able to high the sped. Not allow to play holi, whenever we went to holi vacation every hotel management arrange on the open ground colour tray, cap, music & sweet. but this hotel will take money not give any facility, no food option as per guest choice, in breakfast no eggs, juice. only burned paratha, tost, butter, some yellow rice tea etc. if you call reception for any service after half an hour may come. food cost too much, not even allow to use abir also. me and my daughter her age is 9 yrs. use abir on the green ground, after that we just through dust abir on the same ground, use room toilet complete bath very very little spot on the towel reception and house keeping staff very bad behave with us,||i told them if you want you may take charge for wash or new towel. in our room AC not working no botheration not even send any technician too. ||food option less what they will provide you have to accept . culture and nature very very bad and chip .||my name is Gautom Chakraborty.||8443031313...