Detailed Review of Royal Tulip, Kharghar, Navi Mumbai: A Disappointing Luxury Experience
I recently stayed at Royal Tulip, Kharghar, expecting a five-star luxury experience. While the grand facade and elegant interiors initially set high expectations, the overall experience was underwhelming due to average food, missing facilities, and inconsistent service.
Ambience & First Impressions (4/5)
As I approached the hotel, the exterior looked impressive, giving off an aura of sophistication and grandeur. The lobby was well-designed, with chandeliers, polished floors, and plush seating, creating an inviting first impression. The check-in process was smooth and efficient, and the staff at the reception was professional and welcoming.
However, despite the elegant decor, some areas of the hotel felt poorly maintained. Certain corners of the property showed signs of wear and tear, and the lighting in the hallways was dim, giving off a slightly dull vibe.
Room & Comfort (3.5/5)
However, there were noticeable flaws that affected the overall comfort: • Bathroom Issues: The bathroom door showed signs of damage, and the toiletries provided were minimal. The water pressure in the shower was inconsistent, making bathing an unpleasant • Housekeeping Delays: While the room was clean upon arrival, the housekeeping service was slow and inconsistent. On one occasion, I had to call twice to get fresh towels, which was frustrating.
Food & Dining (2.5/5)
One of the biggest letdowns of my stay was the food quality. Despite being a luxury hotel, the dining experience was far from impressive.
Breakfast Buffet
The breakfast spread was decent in terms of variety, but the taste was mediocre at best. Some of the items were cold, and the bread section felt stale. The live counter for eggs and dosas took a long time to serve orders, and the staff seemed overwhelmed with requests.
Room Service & Restaurant Dining
I ordered dinner via room service, expecting a premium meal, but the food was bland and overpriced. The paneer dish lacked seasoning, and the dal tasted like something from a canteen rather than a five-star kitchen. The portion sizes were also smaller than expected, making it poor value for money.
Facilities & Amenities (2.5/5)
Despite advertising itself as a luxury hotel, Royal Tulip lacked several essential facilities or had them in subpar condition: • Swimming Pool: The pool looked inviting at first glance, but upon closer inspection, the water was not properly maintained. The area also lacked adequate seating, making it difficult to relax. • Fitness Center: The gym was small and poorly equipped, with several machines out of order. The air conditioning was weak, making workouts uncomfortable. • Wi-Fi Connectivity: The internet was slow and unreliable, making it difficult for business travelers or anyone needing a stable connection. •
Service & Hospitality (3/5)
The staff members were polite and courteous, but there were clear service inefficiencies: • Room service was slow, with food taking longer than expected to arrive. • Housekeeping was inconsistent, with delayed responses to requests. • The restaurant staff seemed overwhelmed, struggling to attend to guests during peak hours.
While individual staff members were friendly, the overall coordination was lacking, making service feel disorganized and slow.
Value for Money (2.5/5)
Considering the premium pricing, the experience did not justify the cost. The missing facilities, lackluster food, and inconsistent service made it poor value for money. There are better five-star hotels in Navi Mumbai that offer a more refined experience for the same price.
Final Verdict: 3/5
Royal Tulip, Kharghar, has the potential to be a top-tier luxury hotel, but it falls short due to its average food, missing facilities, and inconsistent service. While the rooms and ambiance are good, the dining experience, maintenance issues, and lack of proper amenities prevent it from delivering a...
Read moreDon’t waste your money here. To simplify my disbelief I will write down the torture in pointers- Scary parking lot, nobody to guide you upstairs and you have to walk an entire driving slope. Horrible check-in help - we were given room no. 811 and nobody told us that there are two wings of the building they have 6 rooms on each side so we went to the wrong elevator in front of the reception person and he didn’t even care to correct us with the correct side. We only found out that we are on the wrong side, once we reached on the 8th floor and there were rooms 801-806 ! Nobody to help with luggage- we went to the 8th floor carrying our own luggage , came back down carrying it and then moved towards the right elevator again, carrying our luggage (receptionist saw us struggling but didn’t even care to apologise). Incomplete amenities- We were two people for the stay and everything in our room was just for a single person! They did ye even bother to keep dental kits for us which we had to call twice for in the next morning. Pathetic staff behaviour - They won’t care to help you when you are struggling but they are ready to tell you that outside liquor is not allowed when you are asking for glasses for drinking water (the glasses were not kept in the room ). I literally had to raise my voice to tell the other person that you haven’t even provided me the common glasses and I am not asking for the liquor glasses. (Which again came in instalments and I had to call twice to get 2 glasses) Horrible in room dining - We order cheese garlic breads from their kitchen and it was completely burnt at the bottom, they very carefully decorated the plate so we couldn’t see the burnt side unless we are eating it so they made sure that we paying for the garlic breads before we could eat! I had some good expectations from the hotel and it all went down the drain. Its not worthy of even 2000 rs for a stay. For the same price you can get Fern, Ibis and many more. Dont waste...
Read moreThe Royal Tulip Hotel in Kharghar, Navi Mumbai is a luxurious 5-star hotel that offers world-class amenities and services to its guests. The hotel is located in the heart of Kharghar, which is a fast-growing residential and commercial area in Navi Mumbai.
The hotel boasts 97 well-appointed rooms and suites, all of which are elegantly furnished and equipped with modern amenities. The rooms are spacious and feature comfortable beds, flat-screen TVs, air conditioning, and high-speed internet access. The suites offer even more luxury and include separate living areas and dining areas.
The Royal Tulip Hotel in Kharghar is also home to several dining options that cater to a range of tastes and preferences. The hotel's flagship restaurant, VITS, serves a variety of international cuisine and is open for breakfast, lunch, and dinner. The restaurant also offers a buffet breakfast every morning that includes a range of Indian and international dishes.
In addition to its luxurious rooms and dining options, the Royal Tulip Hotel in Kharghar also offers a range of other amenities and services. The hotel has a fully-equipped fitness center, a rooftop swimming pool, and a spa that offers a range of treatments and therapies. The hotel also has several meeting and conference rooms that are ideal for business travelers.
Overall, the Royal Tulip Hotel in Kharghar is a great choice for travelers who are looking for a luxurious and comfortable stay in Navi Mumbai. The hotel's prime location, elegant rooms, and world-class amenities make it an ideal choice for both business and leisure travelers. Whether you're in town for a conference or just exploring the city, the Royal Tulip Hotel in Kharghar is sure to exceed your...
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