Hotel M J Residency — Hotel in Puri

This place doesn't qualify to be called as a Resort. ||1st of all their website doesn't mention the extra charge that they levy for transport and mandatory sightseeing. ||This, you'll come to know once you've booked rooms with them and they'll send you an sms informing about the additional cost.||Since we arrived during an off season we were charged Rs. 3000 for the following 3 things:||1. The pickup from Satpada to the island. - Rs. 1000||2. The drop from the island to Satpada. - Rs 1000||3. And Rs. 1000 for sight seeing, dolphin watching and Rajhans, which you cannot opt out off. ||The worst part of the sight seeing is that they take you to the resort from Satpada via the dolphin sighting route and charge you for it.||The second thing about the sight seeing is that Rajhans is just accross the lake where you can see it and it take max 10 mins in boat. ||So we were charged Rs 1000 for these. ||The peak season price is supposed to be Rs. 2500 for each of the items mentioned above. So, plan your trip accordingly. ||||We booked 2 standard AC rooms for 1 night but we checked out the same day itself. ||When we checked in (around 12pm) we were told that they've upgraded us to delux AC rooms. ||The rooms were tiny and in bad shape and it's really depressing once you enter them. So I was wondering in what state the standard rooms would be in. ||The toilet in one of the rooms wasn't working and there was a hornets nest in the washroom of the 2nd room. Toilets weren't clean either. ||||When we called them to confirm if there's a swimming pool in the resort they confirmed that they have one. ||They never mentioned that it's not in usable condition. When we entered after checkin I asked them about the pool and they pointed to something which||looked like a natural pond (not made with the regular blue tiles) which hadn't been used since ages. ||Our plan revolved entirely around the swimming pool as there utterly nothing else to do in that place. ||||This place is only suitable for people who are planning to just sleep for the night and not spend quality time at the resort. ||||The only reason for me to give them even a single star is because it's mandatory, the staff seemed hospitable and the food was good...

I stayed in room no 103 close to reception in this hotel with family for two nights from 26 Dec to 28 Dec 2017. I booked through goibibo and paid premium (Rs.9300/- for 2 nights) considering high demand period.|| Pros|======|1. Location: Hotel is located in a lane connecting Station Road and Chakra tirtha Road. Private tour operators who arrange sight seeing trip to Chilika and other places use this lane as boarding point, so it may get noisy in the morning. Temple is around 3 Kms. and modern beach is less than one km. Autos can be easily available from either side of the lane.||2.Room Amenities: Decent size room with attached room with Gyeser, AC, TV.||Cons|≠====||1. Cleanliness is not maintained in the hotel. Reception area is not clean. Room bedsheets are not clean. Staff replaced the bedsheet on request but has multiple small holes in it. Thus hotel is using bedsheets which should be discarded. Room curtain were dirty and stinking. Door mats provided in the room were dusty and sandy. We asked house keeping staff to replace it but they refused saying they don't have one.||2.Bathroom have a window and when opened gives the oily smell of restaurant kitchen ( Restaurant is in the basement of the building) which is annoying. Also in the restaurant peak hours bathroom is noisy (you will hear some kind of exhaust fan noise from kitchen and bathroom does not have any exhaust fan.||3. Hotel provided only two drinking bottles at the time of check-in. No water bottles provided on second day. Only one towel provided per room per night. When asked for extra staff said its not available.|||4. Room has small mosquitos. We have to put our own mosquito repellent as one provided by hotel is not effective.||5. Housekeeping/restaurant staff is not professional and using room no. 104 ( my next room) for their fun and talking loudly at the time of check-in. This gives wrong impression about experience user will get...

While booking there is no information that you have to pay mandatory extra 3k to reach resort. To see dolphins and bird feeding and island beach visit its only 1.8k via boat booking counter. Seperate boat. But here they charge you 3k and without paying it they will not take you to resort.||2. Wrong Room booked - MMT booked lakeview deluxe cottage for around 3.5k but the resort gave normal cottage worth of 1.5k. Resort manager told Lake view cottage is not available but it was empty when i checked. There was an heated arugment followed that I recorded in a video. They dont know how to talk to guests. All dont talk English and all of them are not educated to be in hotel industry. None studied hotel management course.||3. In Tripadvisor its written complimentary breakfast. But no such complimentary. Meals is 700rs. all are very expensive. (food is tasty which is only good part)||4. Whole of Odisha is same which is pathetic. 7am is checkout time. mandatory to leave 7am but MMT voucher says 9am. They told us to leave at 7am.||5. By evening there were 10 guys who came and started drinking in the restaurant. There is not single woman in the island. Its scary to be there with wife and kids.||||If you want to visit chilika lake to see dolphins and birds, go directly and book boat tickets. dont waste your time in booking resorts there.||||another good thing is the island which is in forest dept control. Its clean with shells and sand. you can spend good time in beach. but for that dont get into trap of such gadang resorts. Dont deceive wit pictures online. No maintenance and its very old place. Rooms also not modern. Toilet commode was coming out. not fixed properly. dont call it resort. I regret...