Ramada by Wyndham Gangtok Hotel & Casino Golden — Hotel in Sikkim

Booked a room for a night stay so that I could catch an early morning flight the next day. Rooms were small and not sound proof. They knew that I was traveling with a child and still chose to assign a room that was the last in the corridor, right next to the stairs and there was a club above which was blasting music like it wasn't even funny! Up until 11pm, I could hear music and screams and then clattering of plates. I requested for an early check-in (first time in my life) and these guys did not even bother to respond to my email. For a 2pm check-in, the girl on the phone asked me to check post 9am when I told her that if she tells me, I could plan accordingly since I was traveling with a child. Phone answering staff also needs some training on better customer handling and managing service no situations, rather than simply saying "I can't tell you", she could have said "Unfortunately, we will only know in the morning if a guest wants to check-out early and if early check-in can be accommodated". She casually asked me to call back again in the morning of the hotel stay date

I called reception a few times and as always, they told me they are looking into the noise issue from the club above but nothing happened. I requested for the duty manager to call me as they were giving his cell number, the guy Ram never did. I ultimately called him on his cell and he said he will get the music turned down/off in 10 minutes but nothing happened. The room was literally shaking with the passing of vehicles on the road right outside the room as it was facing the road. Minibar was empty though there was pricelist of items next to the room phone.

Only the food was nice and the restaurant staff was helpful, courteous and attentive! There was Jemima and another girl from Assam (forgot her name, she was really passionate about her work), they made the restaurant experience nice!

With people paying a decent amount of money and this property just being a year older, I expected better but it turned out below average. I paid almost the same amount of money for the rooms at Ramada Darjeeling and the experience...

Title: Beware of Unfair Games at Casino Golden Gangtok

Casino Golden Gangtok may promise a glitzy and glamorous gambling experience, but beneath its flashy exterior lies a den of unfair games that exploit unsuspecting patrons. My recent visit to this establishment left me thoroughly disappointed and outraged by the lack of integrity in their gaming practices.

Upon entering the casino, I was immediately drawn to the vibrant atmosphere and the allure of potentially striking it rich. However, as I began to play various games, it became apparent that something was amiss. The odds seemed heavily stacked against the players, with frequent instances of suspiciously timed losses and improbable outcomes.

Furthermore, upon closer observation, I noticed instances of dealer collusion and manipulation, particularly in games like blackjack and poker. It was evident that the house was not playing fair, employing underhanded tactics to ensure that players would consistently lose more than they won.

What truly appalled me was the apparent indifference of the staff towards these unethical practices. When confronted about the fairness of the games, they simply brushed off my concerns with rehearsed excuses and platitudes, demonstrating a blatant disregard for customer satisfaction and honesty.

In addition to the rigged games, I also witnessed instances of poor customer service and a general lack of professionalism among the casino staff. It was evident that profit was prioritized over the well-being of the patrons, creating an environment rife with exploitation and deception.

In conclusion, my experience at Casino Golden Gangtok was nothing short of disappointing and disheartening. I strongly advise against patronizing this establishment, as it is clear that they prioritize deceit and manipulation over providing a fair and enjoyable gaming experience. It is imperative that measures be taken to hold them accountable for their unethical practices and ensure that patrons are treated with the honesty and respect...

Ramada by Wyndham Gangtok Hotel & Casino Golden is a sophisticated hotel offering a range of amenities including a casino, spa, gym, rooftop pool, and a 24-hour coffee shop. Guests have praised the cleanliness of the hotel, the polite staff, and the quality of meals served throughout the day. The central location near various attractions like Do Drul Chorten and eateries along Mahatma Gandhi Marg makes it convenient for guests to explore the area. The spacious rooms with a contemporary look and a temperature-controlled swimming pool add to the comfort and enjoyment of the stay. Additionally, visitors have highlighted the exceptional location of the property with phenomenal views, a fantastic breakfast buffet, making their visit to Sikkim truly memorable.

The Ramada by Wyndham Gangtok Hotel & Casino Golden offers a range of amenities to enhance guests' stay, including: Outdoor swimming pool Free WiFi Family rooms Airport shuttle Restaurant Room service Fitness centre Tea/coffee maker in all rooms Bar Buffet or continental breakfast Yoga classes Spa and wellness center with various treatments like massages, facials, and beauty services Infinity pool with a view Heated pool Pool/beach towels Fitness/spa locker rooms Personal trainer services Various fitness classes Hair styling services Makeup services These amenities cater to guests' relaxation, leisure, and wellness needs, ensuring a comfortable and enjoyable stay at the hotel.

The Ramada by Wyndham Gangtok Hotel & Casino Golden offers an airport shuttle service to provide convenience for guests traveling to and from the airport . This amenity ensures a seamless transition for visitors arriving or departing from Gangtok, enhancing their overall experience...