Starhood Hotel: A Masterclass in Hospitality and Good MannersRating: 5/5 StarsFrom the moment we arrived until the time we checked out, our stay at the Starhood Hotel was defined by absolute professionalism and genuine warmth, setting a new standard for luxury hospitality. While the property itself is beautiful, the true five-star experience comes entirely from the staff and their impeccable manners.The team, from the valets to the front desk, operates with remarkable precision and grace. Every interaction felt personalized, never scripted. The front desk staff, in particular, demonstrated an ability to anticipate our needs without being intrusive. They addressed us by name, maintained eye contact, and handled check-in and check-out with efficiency and politeness. Their clear, professional communication and willingness to explain every detail, from local transportation to facility access, made us feel valued and completely at ease.This exceptional level of service extended throughout the hotel. The housekeeping staff was diligent, always offering a cheerful "Good morning" and ensuring our room was immaculate, often adjusting their schedule to accommodate ours. In the dining areas, servers were knowledgeable, courteous, and attentive, moving with quiet efficiency. One evening, I mentioned a small preference for a type of tea, and on the following morning, the waiter proactively brought it to my table—a small gesture, but a powerful example of their commitment to listening and providing truly personalized service.The staff at Starhood are more than just employees; they are dedicated hosts. Their consistent positive attitude, patience, and good manners transformed a simple stay into a deeply pleasant and relaxing retreat. They exemplify what "hospitality" should be. I wholeheartedly recommend the Starhood Hotel not just for its amenities, but specifically for its...
Read moreMy stay at this hotel was disappointing in terms of room conditions. The room had cockroaches, and the bedsheet had stains, which raised concerns about cleanliness. A few of the electrical plugs were also faulty, which was inconvenient when trying to charge devices. On the positive side, the staff were polite, cooperative, and genuinely tried to help whenever needed. The hotel does provide basement parking, which is useful, but the incline is quite steep, so it can be a bit tricky for some vehicles. Another drawback is that there’s no restaurant or in-house dining option, meaning you have to go outside for all meals. Overall, while the staff behavior and parking facility are positives, the poor cleanliness, faulty amenities, and lack of dining options make it hard to recommend unless you’re only looking for a basic...
Read more*WORST STAFF * WORST HOTEL
All over india i visited a lot of fab hotels but this is the worst ever experience i had worst staff not even educated and not even polite to the customers the rooms are unhygienic, wash rooms are not even cleaned, beds are with unwashed bedsheets, and whole night there is no water in room when we asked the staff they will not even responded and shouted on the customers very rudely.
NOTE. it is mentioned as fab hotel but it is combined with oyo aswell which is the worst part for family stay in notice they mentioned as no alcohol and no smoking but they are allowing the partys inside the hotel.
Please never ever...
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