Levana Suites — Hotel in Uttar Pradesh

TL;DR - Amazing property for the price point.

A. Location - Quite close to Hazratganj. It is not in the main road but on a side road close to the main road. This is actually a good thing because very little noise trickles in.

B. The Room - Spacious, well-lit and well-appointed comfortable rooms. All the controls in the room are on the iPad right next to you on the side table of the bed. It makes controlling everything in the room very easy and convenient. There are different presets for the light which was very helpful. Netflix! Sensible shower controls!

C. Hospitality - The staff was very courteous and warm. There are places where you feel that the staff is take to you in a perfunctory way and they remain detached from you. Not this hotel. My experience with the staff at the from desk has been very very courteous, warm and helpful.

Of course, not everything was perfect. There were a couple of tiny niggles here and there - a broken tile above the water outlet in the shower; no profile light on the cupboard even though there was space for it. But these are things that your really have to look for in order to find them.

One area where they can improve further is the check-out process. The day I checked out, there was just over person manning the desk leading to a 5 minute wait. I think that was avoidable.

Considering the price point, one can ignore the minor trifles and enjoy the really good rooms and the very warm hospitality...

I voted 2 star just because of their ambience, which was outstanding, other than that everything was below average. We celebrated a birthday party at this place. Banquet hall was good and spacious for 60 people, but the food was really disappointing. We ordered Veg + Non-veg plate. Veg and non veg starters were good. Dahi kebab and Malai tikka were good amongst 4 starters. In main course of non veg Mutton gravy was extremely poor, it wasn't well cooked and it wasn't a KHASI meat (a variety of goat whose meat is best), they mixed all other varieties of meat which made it's taste disgusting. And Butter chicken masala tasted like someone has just poured a full bottle of lime juice in it. The veg main course was just good. Paneer butter masala, chole, mushroom masala were good but the Malai Kofta were as hard as stone, you could even faint someone by hitting them in the head with it. So considering the per plate cost the food experience was extremely poor. And their service is like you're using a 2g internet in a top end iphone, extremely slow. There were no staff to attend us when we came for booking, took them almost 15 mins to assist us, even though their were 3 receptionist standing in right front of us. And during party also the servers who were serving starters were...

One of the best hotels that we’ve been to in a while. Ideally located in Lucknow with easy access (via taxi or public transport) to tourist places, shopping markets etc. We were served refreshing welcome drinks upon check in which was a pleasant surprise. Hotel and rooms are decorated in boutique style which is both fun and luxurious. They have a roof top lounge area with bar and book cafe that appealed to both the nerd and the instagrammer in us, they have comfortable large swings as well which was fun to relax in. The rooms have iPad controlled smart home set up and you can control the lights, curtains, telly etc with the iPad provided, quite futuristic and exciting to play with. The breakfast and dinner we had at the hotel was delightfully delectable and you are spoiled for choices. The staff is very attentive which is nice. The front office manager Mr Sayed was extremely helpful and kindly accommodating. He was readily available at all times and provided useful insights to lucknow and ensured that our stay was pleasant and comfortable. We’ll definitely be returning to this...