A Gem in the Heart of Lucknow!
Our family's recent trip to Lucknow to attend a collaborative event between Sassy Canteen and Milliways Inc. was made truly memorable by our wonderful stay at Sapphire Suites by Arif Castle from August 14th to 16th, 2025. Traveling with my wife and two children, finding accommodation that is both comfortable and accommodating can be a challenge, but Sapphire Suites exceeded all our expectations.
From the moment we arrived, the front office team welcomed us with warm smiles and incredible efficiency. The check-in process was seamless, a much-appreciated gesture after a long journey. They were courteous, professional, and made us feel right at home instantly.
The suite we were given was the highlight of our stay. It was incredibly spacious, giving our family of four more than enough room to relax without feeling cramped. The interiors were tastefully decorated with an upscale, modern aesthetic that felt both luxurious and comfortable. The attention to detail in the room's design and amenities was evident, making it a perfect sanctuary after a busy day.
Our mornings started with the delightful buffet breakfast. The spread was extensive, offering a fantastic variety of delicious options that catered to both adults and our kids. What stood out was the impeccable service from the F&B staff. They were attentive, proactive, and always ready to assist with a smile, ensuring our breakfast experience was pleasant and satisfying.
The housekeeping staff also deserves a special mention. Our suite was kept immaculately clean throughout our stay. They were discreet, efficient, and their commitment to maintaining high standards of cleanliness and comfort was truly commendable.
Overall, our experience at Sapphire Suites by Arif Castle was exceptional. The combination of luxurious and spacious rooms, a fantastic breakfast, and a team of dedicated and professional staff across all departments made our short trip to Lucknow a fantastic one. We would wholeheartedly recommend this hotel to anyone visiting the city, especially families looking for a touch of luxury and impeccable service. We're already looking forward to...
Read moreWe recently hosted our wedding at Sapphire Suites, and it was an absolutely magical experience! From the moment we started planning, the hotel’s event team was incredibly helpful, attentive, and professional. They ensured every detail was perfect, making the entire process seamless and stress-free.
The starters were delicious, the main course was flavorful, and the desserts were enjoyable.
The venue itself was breathtaking, with stunning décor, beautifully arranged seating, and a romantic ambiance that made our special day even more memorable. The food was exceptional—our guests couldn’t stop raving about the delicious menu! The service was top-notch, with staff going above and beyond to accommodate everyone’s needs. Our wedding night stay in the honeymoon suite was the cherry on top, offering luxurious comfort and a spectacular view. We truly couldn’t have asked for a better experience. If you're looking for the perfect wedding venue, we highly recommend Sapphire Suites.
A special appreciation to Mr. Rachit for his exceptional coordination and meticulous arrangement of...
Read moreWe had an amazing experience. Front desk and housekeeping staff were extremely cooperative. The rooftop Restaurant- food quality and variety was decent. Service staff were cooperative albeit occupied within themselves. Breakfast was a letdown. Blaring music really was a dampener. Staff was almost clueless. Very little variety, not tasty either. Limited options put a cap on the advertised Breakfast experience. Covered Parking is limited to approximately 10 cars. Room size was decent. Queen bed sufficient for two adykts and one baby. Additional bedding available at extra charges. Room provided enough lighting, charging points and storage space. Electric kettle was available Mini-fridge was available as well but did not cool well. Thread count of the bedding was decent. Room had a balcony as well. Bathroom was quite modern with dental kit available, as well as few other toiletries. Breakfast needs tremendous improvement. Rest of the experience was really good. Definitely worth a...
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