I was absolutely disappointed and dissatisfied with the quality of room and the pathetic service of the hotel. I had already called the treebo and trend and requested for the late check-out which the customer service guy agreed but when I reached the hotel the recipcinist and after the manager were giving absolute non-sense excuses that they won't agree. When I asked them why you tried up with 3rd party(treebo and trend) for booking and stuff if you don't follow their booking guide. They were totally disconnected from customer service, absolutely disrespectful in their answers. I will not suggest any customer to go through i had gone. Please don't go on photos they had posted its all hoax. Rooms, bed, matress hygiene is disgusting. It's mostly used for couples so you can...
Read moreSharing some feedback regarding my experience.
Housekeeping Standards: The overall cleanliness, especially in the rooms, did not meet expectations. I encountered [specific issues like poor hose-keeping, unclean bedding, and the presence of cockroaches].
Bedding Standards: The bedsheets appeared to be [not well-managed or hygienic], and the quilt lacked a cover.
Bathroom Accessories: Basic bathroom accessories such as towels and soap were not readily available, which impacted the overall...
Read moreTerrible experience. I am here right now on an official work. Tomorrow i will chk out. Geyser isn't working. Room is smeling. Very shady joint. Extremely bad service. I requested for green salad. Got it after a long w/o salt or masala. Despite of repeated requests thrice i didn't get it. Would never like to come back here. Or recommend this place to anybody. On a personal visit to reception i found that the man on reception had removed receiver off the cradle to avoid any call attendance....
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