I recently had the pleasure of staying at the renowned Taj Wellington Mews, and I must say it was an absolute dream come true. From the moment I stepped foot into the grand lobby, I was enveloped in an ambiance of opulence and sophistication. This 5-star hotel truly surpassed all my expectations, providing an unforgettable experience that will forever be etched in my memory.
Upon check-in, I was greeted by a warm and professional staff who made me feel like an esteemed guest from the very beginning. The attention to detail and personalized service were exemplary, ensuring that every aspect of my stay was tailored to perfection. The staff went above and beyond to cater to my every need, making me feel pampered and valued throughout my visit.
The room itself was a haven of comfort and luxury. Impeccably designed with elegant furnishings and plush amenities, it was evident that no expense was spared in creating a truly indulgent experience. The bed was heavenly, providing a restful night's sleep that recharged me for the adventures that awaited each day. The panoramic view from my room was breathtaking, allowing me to admire the cityscape or the serene natural beauty surrounding the hotel, depending on my mood.
The dining options at Taj wellington were a gastronomic delight. The hotel boasted an impressive array of restaurants, each offering a unique culinary journey. From exquisite fine dining experiences to casual yet flavorful meals, every palate was catered to with finesse. The expertly crafted menus showcased a diverse range of international and local flavors, prepared with the utmost precision by skilled chefs. The impeccable service, coupled with the exceptional food, made every meal a true delight for the senses.
The hotel's amenities were second to none. The spa and wellness center provided a sanctuary of relaxation and rejuvenation, where I indulged in luxurious treatments and experienced pure bliss. The state-of-the-art fitness center allowed me to maintain my exercise routine, while the swimming pool offered a tranquil oasis to unwind and soak up the sun.
One aspect that truly set Taj wellington apart was its commitment to sustainability and environmental consciousness. It was evident that the hotel took great care to minimize its ecological footprint, implementing eco-friendly practices without compromising on luxury. This dedication to sustainability resonated deeply with me, and it was refreshing to see a 5-star hotel taking a responsible approach to hospitality.
In conclusion, my stay at Taj wellington was a flawless experience that exceeded all my expectations. Every element, from the exceptional service and luxurious accommodations to the outstanding dining and top-notch amenities, was executed with perfection. This hotel epitomizes the pinnacle of luxury, and I wholeheartedly recommend it to anyone seeking an unparalleled experience that will leave them in awe. Whether for a special occasion or a well-deserved retreat, [Hotel Name] is the epitome of indulgence and will undoubtedly create memories that will...
Read moreExcellent customer care with specific attention to details in every aspect. We asked for connected rooms and they found a way to get us the right set of rooms that meets our requirements. The rooms are well structured and laid out. The concept of apartment with appropriately stocked kitchen, dishwasher and the washing machine are of great use for our three week stay. The house keeping is excellent and special mention to Saista, the Housekeeping manager for our floor, Jaya who cleaned the rooms with passion and always smiling; Jaya went beyond her call of duty to bring flowers for our pooja that we kept in the kitchen; Jaya also monitored our level of use of dishwasher and washing machine and proactively stocked up the dishwasher tabs and washing machine liquid even without we asking for it. High quality daily housekeeping made us feel very clean and safe. On the morning breakfast, the 5th floor Matchpoint Restaurant made us feel quite comfortable as the crew there pays attention closely to each and every guest. The Chef Bharti, crew members Rithish, Sowyma, Jennifer, Aditya all under good leadership of Anuj - they recognized our special requirements and we never had to repeat our requests demonstrating how the team takes care of its guests on a daily basis, consistently. The front desk team is also quite friendly and always willing to help whether it is a requirement for printing, photocopying some documents and checks regularly whether our stay is comfortable. Head of Sales Putul is quite friendly and showed us the rooms and guided us to take the right set of rooms, she was checking on us a regular basis. Even though we did not use the infinity type swimming pool in the 5th floor or the gym we find that the facilities are well-kept and always clean. Overall, we give Excellent Rating as the Taj Wellington Mews Chennai team made us felt home away from home. We would like to stay here again as and when we visit...
Read moreMy review is based on how Taj Wellington compares with other Taj properties. As a stand alone 5 star hotel, this place is definitely good, just not the usual Taj experience. We stayed here for 3 days on a staycation.
Pros: A fairly new property so it is sparkling clean. Courteous staff. A fully functional kitchen with a microwave, dishwasher and washing machine are available
Cons: There is one restaurant that is operational. You have to order off a limited Menu. Only an average BF Buffet is available. We were surprised there was no buffet options for dinner ( particularly on Diwali week) and had to travel to another taj property nearby for dinner.
We requested for fresh coffee cups since the ones that we had used were in the dishwasher. Staff that came to attend our call was confused and finally said we had to wash and use our cups. One small cup of milk that we ordered for our kid was charged higher than coffee (350 if I remember correctly )
When we asked for a late check out the immediate response was ‘you have to pay extra’ before we could even explain that we were part of the Taj membership program so we were eligible for a late check out if rooms were available.
The staff really mean well but they aren’t trained like the other properties we have been to.
We always stay in Taj during our travels. Simple reason is that they don’t make mistakes and when they do make mistakes they make up for it. We simply didn’t feel Taj in...
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