I booked 3 rooms for check in on 25th dec. One of another reservation did not show up. While i check in the reception guy told me that Oyo and Putra Mulia Hotel has no partnered anymore since 21st dec. So they cancelled my reservation and said that i can move to other oyo property called oyo 1359 Amertha Residence look like guest house. Hey !!! Are joking with me? You cancelled my reserveation without any notice and telling me before !! Everything confirmed before 21st dec and i was called the hotel that all settled and confirmed. This is my terrible ever book with oyo hotel. I trust you guys for my budget hotel list but now you dissapointed my holiday. This need to investigate. And i came along with my big families and kids. Then i meed to find another good hotel. Be careful to book this oyo 319Putra Mulia Hotel at any site and hopefully this won't...
Read moreVisit Medan for wedding party. I just need place to keep my stuff then go to the party in the ballroom accross this hotel.|Check in was very quick, since I booked online via pegipegi.com and to get a good price. It's in strategic location, easy to find. Room was clean and bathroom also.|Water heater runs well. Nothing but 2 bottles mineral water available. Got wifi in the room, sometime on and off. |But the wall is very thin, and since there was a gathering in this hotel and lots of people shouted each other in the hall in the middle of night can be very disturbing. The reception staff did not do anything to handle my complain. |I did not try the breakfast menu since I have to leave in the morning. With IDR330K per night I think you can find another hotel around with...
Read moreWasted my money. I booked for 3 rooms with 2 reservations and suddenly they CANCEL MY RESERVATION WHILE I CHECK IN. Said that oyo was not partnered anymore with Putra Mulia hotel since 21st dec 2019. Its not my problem. I made reservation 3 weeks before for 25th dec 2019 paid and confirm. Even i called them already. Then suddenly cancel. You should call or send me email before cancel it. WHY DON'T YOU INFORM ME !!! Really bad management between OYO and Putra Mulia hotel. Be proffesional. I came along with my big family which is everybody tired. For now i think twice to book any oyo properties. be careful guys if you want to book this hotel if you don't want this to...
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