PRINSESSE 1 HOTEL & RESORT — Hotel in Java

Reception: fast action & well prepared on guest documentation (I saw the bundles of files of the online booking info). Officer : helpful & friendly. I booked during the weekdays via online apps (trvl0k*), the officer let me choose which room would be appropriate (Grace 21 or other I forgot the room #), as long as the price is still the same. They also let me borrowed the mop to double clean the room floor since I still found some debris inside the room. Entrance gate : security guard should be on standby (when I arrived there, no guard standby). Building : still have the old existing building (DIANA, GRACE, ALEXIS) - see the furniture themselves in the attached photos. There is a new storey (3 floors) : Ameera (looked like hotel rooms) with the rooftop area for sunbathing if the sun is available (I was there during the rainy season). Furniture (on the GRACE building that I rented) : still applicable even though they are old enough. Room of GRACE : I chose the one that has a living room. There are 4 chairs, 1 table, 1 TV (no coverage wifi connection - better go outside for sightseeing), 1 wardrobe with 1 clothes hanger, 2 queen beds, 1 bathroom with 1 wastafel & shower, each bed has 2 pillows & 1 blanket (I got the itchy rash experience sleeping with those pillows due to the high humidity inside the room, with low sun rays), 4 bath towels (should remind the officer to provide them), 4 bottles of mineral water (at first, we got 2 bottles only but after request, the officer gave the right bottles), 1 towel drying rack, 1 water heater on the bathroom (the water flow was quite swift). Swimming pool : during my stay here, we didn't swim because of the cold weather of course the pool water was cold too (there were some leaves falling on the swimming pool & the water was murky). No idea how much was the depth of the pool. Restaurant: daily (ala carte) breakfast during the weekdays was fried rice + fried noodle+ sunny side up+shrimp crisp+sambal+pickled cucumber. The officer offered a cup of hot coffee or tea & roasted bread with Choco or strawberry jam (our own choice). On the weekend, still the same menu but the hot drinks & roasted bread would be buffet (not ala carte). Please don't lose the breakfast coupons during your stay, otherwise the officers won't serve it. The kitchen supervisor was friendly too. He offered me the omelette on our last day 🤭🤭 except the sunny side up. He shared the experience during the peak season and low season. The garden : has a pingpong table (available by request). The dining area : indoor (1st & 2nd floor) & semi outdoor (near to the meeting room - VICTORIA 1). The toilet is near the indoor 1st dining area too dirty (might be due to the low season?) 😕 There are some drinking water dispensers in the particular area (hot & cold). Cafe : located near the garden (open daily until 5PM). For the weekend, there is live music depending on the occupancy (peak or low season). Free wifi is available only in the area near the reception (weak signal inside the...

Went here for a trip with my school. Overall, this place is really good, it has everything going for it like the view to the mountains, the food, and there's even a cafe in the resort itself. However, my main complaint with this resort are the rooms. they're really small, and the tv for my...

I will summarised my stay here. Book 2 nights stay. Pro: the room size is ok

Cons: They don't clean up your room (maybe based on request) Hot water running so slow No handle at the shower Telly was suck No option of breakfast They only give 2 bottles of water for...