Bush Hotel - Carrick on Shannon — Hotel in County Leitrim

I've been coming to the Bush Hotel for many years at this stage. It changed owners last year so was concerned that standards might drop. On a visit earlier in the year it seemed that the hotel was, in common with the majority of the hospitality sector, struggling to get staff so there was a slight wobble in the service level in the restaurant. That had me go the the other large hotel in town for a couple of visits but I have to say that the rooms in that hotel were not as comfortable or suitable for working. The rooms in the Bush are spacious and well lit - the desk area has local lighting as well so it's very easy to get work done. Beds are very comfortable - the mattresses were brand new - and all beds have USB charging points next to them. The room had a, decent sized, Android smart TV which meant that I was able to cast to the TV from my tablet and phone (Netflix etc. are available on the TV if you want to sign in). Breakfast was very good with hot and continental options available. There are two EV changing points available in the hotel car park (I was originally told there was a - very reasonable - charge for these but on checkout I was told that they were free for guests - either way it represented excellent value) - a service that a surprisingly large number of hotels still fail to provide. Staff were very friendly, helpful and efficient.

All in all, I was very satisfied with the visit and will, most certainly,...

Stay away. Freezing cold and bad service! I’m staying in the room at the moment because the boiler is broken in my house so to keep my kids warm. This hotel room is freezing cold. I checked in after 8PM hoping to get warm. It feels like the heater had been off for a while even though it’s December! I rang reception from the room, at first, he said he would send someone to have a look. But no body came. So I rang the reception once again then someone picked up the phone but clearly put it down not to answer. I tried at least 6 times just in case it was a mistake. but it was exactly the same. I could hear people talking in the background but nobody was answering. I rang the hotel with my mobile then the guy at the reception did answer. When I explained him that the room is still freezing, rather than saying sorry, he said “you’re not the only one!”. This makes me suspect that the boiler was turned off for the guests whose bills are paid by the gov… I really hope not! He navigated us to take the stairs to go to our room on the 2nd floor while there is a life just on the corner and we were carrying lots of stuff with two young kids - one on my sling

The boiler has been on for more than an hour but the room is still freezing. I have my thick socks and jacket on but still very cold! This icy cold room with lukewarm water for shower costed €119 per night. I can’t wait to get out of here first...

Rooms are brilliant lovely clean rooms comfy ish beds. food very bad was very undercooked on the eggs still see through sausages the same and the the pudden and mushrooms and that reheated the latte I got had lumps of what looked like gone off milk in it I asked could it be changed waitress took it ignored me till twice I had to ask for another drink an she was highly annoyed when we came in to order waitress passed us numerous times and when I asked could we order when she start taken people's orders who came after us she said wait in a rude tone. We tried order room service we were told we should of ordered 24 hours previous yet we had only arrived and wanted it the next morning lol also tried to get some cold drinks the next day was told we should of pre ordered 24 hours before hand so strange in a hotel reception staff had both different information regarding this that they don't do room service then they pre booking 24 hours before hand crazy also the night porter was so young he looked if even 16 and tried tell us we weren't on the list we were drunk but nothing to the point we couldn't give our names we found it on the list of names ourselves how hard is Grace to read on a list 🫣it is a central hotel and is ok if one night away not wanting food but I don't think I would go back again after how we got treated by some staff members very...