Hotel Terme La Pergola — Hotel in Casamicciola Terme

Pros: The place is absolutely beautiful, staff were nice especially the shuttle bus driver. The pools were great. It is very relaxing. The shuttle bus is useful considering it is difficult to go anywhere without a car owing to the steep hill and unsafe road. Breakfast was passable if a bit sweet for my taste.|Cons: No tea, coffee or even drinking water in rooms and they said tap water isn't drinkable. They tell you to buy expensive water in glass bottles from the bar. For me providing free drinking water is a basic part of hospitality in any hotel. I've never experienced a place that denies you free water! We were a family of 4 in 35+ degree heat. This is a massive issue and quite unreasonable. We asked for a kettle and they said no. |Our room was very basic and tired. Old grout, cracked tiles etc. It was just about ok and it didn't matter because the rest of the place is beautiful but it wasn't to the standard of the rest of the place or in line with the price point at well over £250/night.|Food was very expensive and not available on demand. 35EUR set menu (or 25EUR for a 'lighter' dinner which was very basic stuff like bruschetta). No discount for children. So minimum 100EUR with no drinks for a family of 4 to have some bruschetta and salad. Lunch was about 15+EUR and you had to order in the morning and order dinner by 6pm. We ate out because the cost of eating in for a family was totally prohibitive. Some of the other hotels in the area have much more reasonable restaurants with the typical 10EUR pizzas/pastas etc. No fridge in room either so you can't easily bring in/store food.|The location is lovely and quiet with fantastic views but the road was narrow and steep and didn't feel safe to walk with kids due to traffic and blind corners. The shuttle bus only goes at certain times. The public buses are not very reliable. It was a bit difficult to get around.|Overall the general loveliness of the place meant we had a nice time but there was quite a lot that would be unsuitable for a lot of people and the food/drinks situation was a...

Pros: The place is absolutely beautiful, staff were nice especially the shuttle bus driver. The pools were great. It is very relaxing. The shuttle bus is useful considering it is difficult to go anywhere without a car owing to the steep hill and unsafe road. Breakfast was passable if a bit sweet for my taste.

Cons: No tea, coffee or even drinking water in rooms and they said tap water isn't drinkable. They tell you to buy expensive water in glass bottles from the bar. For me providing free drinking water is a basic part of hospitality in any hotel. I've never experienced a place that denies you free water! We were a family of 4 in 35+ degree heat. This is a massive issue and quite unreasonable. We asked for a kettle and they said no.

Our room was very basic and tired. Old grout, cracked tiles etc. It was just about ok and it didn't matter because the rest of the place is beautiful but it wasn't to the standard of the rest of the place or in line with the price point at well over £250/night.

Food was very expensive and not available on demand. 35EUR set menu (or 25EUR for a 'lighter' dinner which was very basic stuff like bruschetta). No discount for children. So minimum 100EUR with no drinks for a family of 4 to have some bruschetta and salad. Lunch was about 15+EUR and you had to order in the morning and order dinner by 6pm. We ate out because the cost of eating in for a family was totally prohibitive. Some of the other hotels in the area have much more reasonable restaurants with the typical 10EUR pizzas/pastas etc.

The location is lovely and quiet with fantastic views but the road was narrow and steep and didn't feel safe to walk with kids due to traffic and blind corners. The shuttle bus only goes at certain times. The public buses are not very reliable. It was a bit difficult to get around.

Overall the general loveliness of the place meant we had a nice time but there was quite a lot that would be unsuitable for a lot of people and the food/drinks situation was a...

Our trip was booked through Secret Escapes of which there will be a separate review for them.|On arrival we were greeted warmly by staff. We were given various info sheets and shown to our room (10). The room was clean,plenty of storage space and an outside terrace with great views. One small gripe and that was the shower which was tiny but worked well. In fact nearly everywhere at the hotel there are fab views of the bay. There are 7 pools in all including two thermal pools. More info on the hotel is on their website. There are spa's, massage and more.| Our booking included breakfast and dinner. Past holidays in Italy we usually go out to dinner but as dinner was included in the package you are sort of tied to eating at the hotel. No worries there however as breakfast is fresh every morning with lots to choose from...and I mean lots. Dinner is chosen the day before and you have a choice of between three starters, three mains and two desserts. Dinner includes a free help yourself buffet, a starter before your actual starter, your main and then dessert. Last couple of days we didn't chose a starter as it was just too much for us. You'll never go hungry here ! Food is all cooked fresh and is very good indeed. | There is a shuttle bus to and back from town which you have to book at reception as it can fill up. You can walk down into town, around 15-20 mins, but walking back up is a no no as it's halfway up the mountain at a 45* slope and will probably kill you !| This is a family run hotel run by three brothers. Everyone is so friendly from the brothers themselves, reception, the bar, to the waiting staff, no one can do enough for you. Everywhere is clean and tidy. The pools are fab, the views are fab. We would recommend La Pergola to everyone if you want to stay in Ischia. Finally...they grow and make their own wine which is excellent....