Dormy Club Karuizawa — Hotel in Karuizawa

For us, the star of Dormy Club is the staff, who really did their best to look out for and to take care of our needs.

We are a couple who stayed for 3 nights and checked out on 13 Sep.

The acts of care shown by the staff is outstanding, from alerting us that the lights in our car is on, to coming out in the rain to help with our bags both during arrival and departure.

And it is a first for hotel staff to offer to take commemorative photos for us before we leave.

When we left on the last day, my husband asked a casual question about the weather in Tokyo, and the young front desk staff immediately researched, and ran out to the carpark before we drove off to give us the details.

Staff can speak functional English so it's a breeze communicating with them.

Hotel is modern, exuding quiet luxury. Toilet auto flushes when one is done!

And this is the first hotel we stayed which provides kid shampoo and soap in both the hotspring wash area and room bath.

For those who doesn't go for onsen, you will enjoy the large spacious bathroom with great water pressure and a view.

The only area I didn't quite enjoy is the hotspring, which is not hot enough for me, and I thought the chlorine smell is a bit strong. But the bathroom with outdoor view more than made up for it.

We drove so the location of Dormy Club flanked by the forest...

I had a great time with my family at Dormy Club Karuizawa. A cozy onsen hotel with very friendly and English speaking staff. The outdoor onsen is not a huge one but good enough, especially in the winter time with snow falling onto your head.||The breakfast and dinner was mind-blowing and delicious.||I prefer staying in a small to medium onsen hotel than a huge one so your privacy is always protected.||The shuttle service is also convenient, which is less than 10 drive from Nakakaruizawa Station.||Will definitely recommend this hotel...

It is very good hotel, the staff and manager are so polite to customer. I went to this hotel and stay in there by one night and celebrated the anniversary date. Manager arranged the gift before we left. Even though we have some communicate problem on language, the manager is so honest and patient that we feel his warm-hearted. Finally, we drove the car leaving the hotel, he was so polite to wait us leaving the hotel until our car was disappeared. If you would like to book the hotel in Japan, I do not hesitate to...