TENGACHAYA INN — Hotel in Osaka

Firstly, I was skeptical to book because of some negative reviews on here and google map. However, I decided to just go for it anyway because of the price and location.

When I arrived at the property, I met the host immediately after 30 secs of ringing the bell. He was friendly and welcoming even though his english wasnt fluent.

He took care of us and even let us check in earlier because the room was ready! The room itself was comfortable and perfect for our group of three! We each had our own bed, a nightlight (such a thoughtful attribute which I love).

Our bathroom and shower room was shared but they are ALWAYS clean. The shower water pressure is to die for and water temperature is perfect. What a great relaxation after a day out exploring!

Yes, the lobby is a little bit messy but Im sure the host can tidy them up easily. I hope they will tidy up the lobby area and make it more aesthetically pleasing when a guest enter. That will make a great first impression.

AC was cool which is perfect in this summer heat. Bed was comfortable and perfect. An added bonus was the outlet by our bed, perfect for charging our phones! This is by far our favorite inn in Osaka. They even let us place our bags in the lobby after check out. Just make sure to check out on time!

All in all, if you're checking this review, I hope you do not hestitate to book. We feel so comfortable in it so much so that my family ask to rebook it for another night during our second stop in Osaka :) Thank you so much for an...

HORRIBLE Experience - DO NOT RECOMMEND

When we arrived, we found the foyer / common space in quite a disarray - dirty floors, trash laying around, dirty and seemingly clean laundry stacked up allover the place. In our room we were greeted by many many strands of hair, that clearly didn't belong to us, and a lot of stains allover the bathroom - including several pieces of hair on the toilet seat and brown stains under it. We immediately contacted the manager, sent photos, and they said they would send someone to clean the next day. (it was after 11pm when we checked in)

When we got back around 11 pm the next day, it became immediately clear that nothing had be cleaned. Even the same long pieces of hair were in the exact same, very very obvious place on the outside of the bathtub. I contacted the manager again and expressed my confusion - they claimed the place had been cleaned (completely ignoring the new photos I sent, which prove the opposite) and then stopped replying completely. We cleaned the disgusting toilet and tub so we would finally feel comfortable using it.

We paid almost 12.000¥ for two nights in a weekend - so not exactly "dirt cheap".

I did not receive any kind of compensation. I do not recommend this place to anyone. I'm unsure whether they ever actually clean and the rude and dishonest behavior of the manager is incredibly...

HORRIBLE Experience - DO NOT RECOMMEND||When we arrived, we found the foyer / common space in quite a disarray - dirty floors, trash laying around, dirty and seemingly clean laundry stacked up allover the place.|In our room we were greeted by many many strands of hair, that clearly didn't belong to us, and a lot of stains allover the bathroom - including several pieces of hair on the toilet seat and brown stains under it. We immediately contacted the manager, sent photos, and they said they would send someone to clean the next day. (it was after 11pm when we checked in)||When we got back around 11 pm the next day, it became immediately clear that nothing had be cleaned. Even the same long pieces of hair were in the exact same, very very obvious place on the outside of the bathtub. I contacted the manager again and expressed my confusion - they claimed the place had been cleaned (completely ignoring the new photos I sent, which prove the opposite) and then stopped replying completely. We cleaned the disgusting toilet and tub so we would finally feel comfortable using it.||We paid almost 12.000¥ for two nights in a weekend - so not exactly "dirt cheap".||I did not receive any kind of compensation. I do not recommend this place to anyone. I'm unsure whether they ever actually clean and the rude and dishonest behavior of the manager is incredibly...