Jabal Amman Hotel (Heritage House) — Hotel in Amman

Our check-in was late (3am in the morning), so with the initial tiredness of the long flight and unable to communicate with the night guard and the uncomfortableness of the hotel, I didn't think I would give this hotel 4/5. But one day later, the negative list was getting smaller and the positives were high: Located off the busy Rainbow Street yet on a quiet strip, accessible to a lot of restaurants and bars Helpful staff and easier to communicate with day manager, we booked a few day trip taxis through them and felt safe doing so Outdated hotel but had universal outlets throughout the room - and easily accessible without crawling small kitchenette with all the kitchen amenities to make the stay comfortable (fridge, stove, microwave, kettle, dishes)

Minor note is that breakfast could have been better, but after a few different stays in Jordon, this is their breakfast. However, this particular hotel did have more packaged items, that you can take to go.

The rooms were a bit smelly although it said non-smoking, definitely an outdated hotel

The safe was not useable (was not locking) and inaccessible (on a high shelf)

The washroom needs a complete renovation, very tight and water all over the floor when taking a shower.

Overall, a good hotel for a few nights, probably not recommended for...

Location: in the city center and very close to the busy street of rainbow street. Lots of shops and restaurants at night, and seems to be where all the youngsters hang out during dusk.

Room: clean and spacious, was surprised to see such a big room located in such busy streets.

Price: very well price, great value.

Parking is available on the premise.

Cons: the sound proof is not good, the neighboring rooms were talking in the hallway, and slamming doors in the middle of the night. However, it’s understandable because the building itself is quite old and the door is quite thin.

the towels will need to be replaced. The ones we got in the room were cleaned, but showed obvious signs of usage, they were somewhat grayish and the...

Firstly, away from this review, the Night Manager was outstanding. The only good thing about this hotel. Very professional and really helped us out when someone drove into our car in the middle of the night (parked up by a hotel valet when we checked in!)

The buffet breakfast was actually ok but the hotel itself and rooms are so tired and old. There really is no need to stay on rainbow street as its just full of gift shops, look further a field for great deals.

Our room overlooked a rooftop bar so the music was playing until 1am. When/if you check in, ask for a room that is not at that side of the hotel! The photos attached are the from the main stairwell when we were trying to leave the hotel every day. It was like...