Getting the room was not easy, I would call and no one would answer. I had to go there physically,at the reception, there was no service so I had to call there phone for them to come to the reception.||||I was to use the room the next day, only to be told at 7am on the D-day there is no room (keep in mind I had booked it the day before). I was told to pay another 500/= to get another room. The manager intervened and we got the room at the amount I had paid. The room service guys couldn't stop knocking at the door,it was irritating and frustrating because I had clearly instructed reception guys that we would check out at 4pm.||||The room was a mess, the seat in the room was old and torn. There was no lighting in the bathroom, no television in the room, the bed was old and squeaky.||||The hotel is in a strategic place ( accessible to Tmall, Mombasa Road, and town but at this rate its not worth the...
Read moreOn 29th I visited lazinos bar accompanied with my friends... And we took too many for the road until we couldn't take no more. So we still had beer bottles and we requested the barlady Rachel to change into cans for take away... She was so rude and provocative in her speech. I decided to sip my beers while I distributed others to the bouncers. Unfortunately the rude barlady reached my beer poured it and liased with one of the the bouncers...a black luo guy and kicked us out not able to finish our beer. Am so sad about your poor hospitality services and would not be able to recommended none of my friends. That was so incompetent of you as an...
Read moreI booked a room and then went for errands. Came back and sat at bar/lounge and ordered food and drinks. A lady who introduced herself as Rachel struck a conversation with me. I bought her a drink and she bought me some. She seemed to be familiar with the staff. I was woken up in my room the next day at 3 pm, fully clothed with shoes on in bed, groggy as ever. My phone and money was gone. Later learned my mpesa wallet had been cleaned out too. Reeks of...
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