Mimosa Court Serviced Apartments — Hotel in Nairobi

Mimosa Court is a beautifully designed complex in a very natural setting. Although a bit outdated, the rooms are fully furnished with adequate set-up. I have stayed at Mimosa Court twice (because I like the property) but the management is despicable and could not be any worse. For some odd reason, they have placed the most incompetent, unprofessional and rigid manager in place.

She has no regard for customer interest and makes no effort to make Mimosa be a pleasant experience for the guests. The management does not communicate clearly and when miscommunication arises from this, everything is blamed on “the system”. The site manager is feared by her staff and staff is petrified of making decisions continues to create friction and issues with customers. Since the ultimate decision maker doesn’t care, customers end up paying the ultimate price!

I’m sure there are plenty of other places in Nairobi that have better setting and amenities than Mimosa court. I would never stay here again or would recommend to others. I’ll be moving out tomorrow after 2.5 months of constant fighting with the manager. Look around before you set foot in this compound; Nairobi is too beautiful to ruin your experience...

I had a fantastic time at Mimosa! My garden level apartment came fully furnished with a full fridge, microwave and toaster. I also had all of the plates and utensils I would need for my stay. The restaurant on the premises was very convenient because they delivered food to my unit. I utilized the gym which helped me avoid the fees associated with getting a day pass elsewhere. The staff was fantastic at answering my questions and making me feel safe. As a solo traveler, the security at Mimosa was much appreciated and the grounds...

Don't waste your money by staying here. The place is okay and the staff is good but there is no internet and the staff doesn't care to help with it either. I have to stay here because it is a company provided accommodation but if you are spending your own money then there are better...