35 Rooms — Hotel in Ras Beirut

I feel the reviews and website do not accurately describe this place. In reality, it’s quite the opposite. I feel catfished. It is important to note the the website mentions smoking/non-smoking rooms but does not give the opportunity to select which. Make sure to contact via WhatsApp before paying. Upon arrival to our room we noticed a distinct cigarette smell and ashtray. We requested a separate room but they said they were booked out (more on this later). The headboard appeared to be cracked and the plastic was peeling off, towels smelled like cigarettes and slight mold signs in the restroom. We thought this was a bad sign but decided to stay anyways. Later that night, I could only describe this place as becoming a brothel. The lobby fills with middle-aged men. Waiting of nothing, something, or someone to appear. My girlfriend would not have felt safe if she was traveling alone. As I developed food positing from dinner previously, we started to hear the noises from next door(s). Highly exaggerated and loud, not soundproofed much at all. Earplugs helped. Combined with vomiting from food poisoning this was basically a nightmare. I understand that Lebanon has fallen on hard times and maybe this could be a chance to make some easy money, but for me, a non-smoker looking for rest, this was not the place. Perhaps the change was recent and it will change again soon but I can only speak...

We booked the room about 3 weeks before the check in date and provided all the booking details (guests, card etc.)

All hotels I dealt with try to authorize the card at the time of booking so the cardholder has enough time to respond in case of any issues in authorizing the card. However, 35 Rooms hotel did not attempt to authorize the card at the time of booking and waited till 3 hours before the check in time. The hotel sent us an email saying they couldn't authorize the card and gave us only 3 hours to respond (which is practically impossible) or otherwise the booking will be cancelled.

We arrived at the hotel about 10 minutes before the 3-hour deadline (without seeing the hotel's email as we were traveling) to find out that our room was given to someone else and the receptionist said they don't have any available rooms!

We checked with our bank about the declined card authorization but the bank said their records don't show any attempted authorization or transaction on the card. Basically the hotel...

We booked the room about 3 weeks before the check in date and provided all the booking details (guests, card etc.)||The hotel did not attempt to authorize the card at the time of booking (which is always the case) to inform the card holder of any issues so that he/she has enough time to respond. Instead, the hotel waited till 3 hours before the check in time and sent us a message saying they couldn't authorize the card and gave us only 3 hours (which is practically impossible) to respond or the booking will be cancelled. ||We arrived at the hotel about 10 minutes before the 3-hour deadline (without seeing the hotel's email as we were traveling) to find that our room was given to someone else and receptionist said they don't have any available rooms! ||We checked with our bank about the declined card authorization but the bank said their records don't show any attempted authorization or transaction on the card. Basically the hotel...