Hotel Micasa Labuan — Hotel in Labuan Island

It’s a decent budget-friendly hotel with some room for improvement.The room was quite spacious and came with basic toiletries like shampoo and body wash, which I appreciated. However, the cleanliness could definitely be better. There was a noticeable odor when we entered, and the room was quite dusty—including the towels. Thankfully, I shook the towel before using it. Even though it's a budget hotel, cleanliness should still be a top priority to ensure a comfortable stay for guests.As for the receptionist, she was generally okay, but I experienced some confusion during check-in. I had booked two rooms—initially, she only asked for a deposit for one room, which I paid. Then she asked again for a deposit for the second room. In the end, she clarified that I only needed to add a small amount to cover both rooms. This showed a lack of attention to detail. It felt like she was distracted or not fully focused, even though there were no other guests checking in at that time.Overall, it’s an affordable hotel with spacious rooms and useful amenities, but they need to improve their cleanliness and front desk attentiveness to provide a better...

The rooms were impeccably clean, with modern decor and incredibly comfortable beds. The staff were incredibly friendly and went above and beyond to ensure we had a wonderful experience. The hotel's location was perfect, within walking distance of major attractions and offering stunning views...

The location near Milimewah Supermarket & Kopitiam restaurant, but a bit far from terminal ferry. The reception counter old women & old man was friendly & recommended good foods to us. The air con really not cold, no hair dryer, soap given smaller. Hotel quite old,...