Hotel Boon Sin — Hotel in Pahang

We booked from 20/1/2023 to 23/1/2023, stayed here 4 days 3 nights. First time experience such super bad service hotel in the town!!! After a day stayed, when returned back to hotel, was surprised when enter into our room, no room service!!! Was informed front office staff who on duty, replied also surprised because the front office staff said don't know why no room service. This was the second surprised!!! Second day, surprised never ending, second night when returned back to hotel, no room service again!!! Highlights to front office again and again, it was very disappointed and gotten the same answer from another staff who on duty : I don't know why no room service, I had informed the staff already, if not you just complains to my boss lah!

This was the service from this hotel!!!

Not recommended for staying if you don't mind there's no...

Had a very very bad stay.. took their biggest room for my family of 6 (4 adults and 2 kids). Upon checking in, the room electricity wasn’t working. We had to wait an hour for them to fix it. Toilet hygiene was so poor. At 2am it started raining heavily and leaked inside the room. All my bags and things got wet. With kids sleeping I can’t even make a complain to shift room. I did mention this to the receptionist when I was checking out the next day and all she said was “oh okay”, not even an apology was given!! Being a frequent traveler to Raub, we definitely would not want to...

I got a bad feeling in this three-star hotel, the door is can't be locked when you are inside the room, how if someone has a door access card it can open the door and come in when you are sleeping until midnight. And I heard the receptionist say that the door for all the hotel rooms is damaged on the inside lock. The bedding and mattress got a slight smell, I can't sleep well all night because of feeling itched and the air Cond remote is a very low battery until we can't adjust the temperature air conditioning, and felt hot. The room size is very big, this is what...