Hotel Palmas De Cortez — Hotel in Baja California Sur

I've stayed at this resort with a group of friends (8 couples) many times over the years. I would rate this hotel just "OK" but not worth what they charge now. It’s got very expensive with no noticeable improvement to the hotel facility. The town of Los Barriles is not the same little sleepy fishing village that I fondly remember from days past. ||This area of Baja is no longer the semi inexpensive vacation you used to get for your dollar. It's becoming a mini new Cabo with the same problems.||With that being said, I am writing this review for the staff representatives they had working at the International Sports Expo in Sacramento, California. The three guys that sat in the Van Wormer resort's booth were rude and disrespectful towards people that were inquiring about the hotel. Why would you want people like this representing your business? These are the same three men that have sat in the booth the past few years and have acted the same way each time l've tried to engage with them about a possible future trip. They don't care and act as if they are mad for being there.If this resort wants new visitors, and old customers to return they need to change the face and attitudes of their representatives. These three employees are turning away possible guests to this resort, because of their attitude and||rudeness. Hotel Palmas de Cortez & Van Wormer management staff need to be||aware of how they're being represented. The group of friends that I travel together with will not be booking any||more vacations at this...

Main Pool out of service. Really!

Multiple bars closed.

Several walking hazards (broken pool clean outs)

Room smelled of sewer(maintenance never showed up when asked)

Newly renovated room tub would not hold water & was also the sewer smell.

Tv was fuzzy and never received a decent channel.

Remotes did not match tv’s and needed to be swapped out.

A Cockroach met its last days in one of the bedrooms.

We fought pea size gnats the entire stay.

Extremely windy. Don’t come during winter.

Breakfast buffet was terrible, but when not a buffet it was decent.

Lunch and dinner 5 stars, timing of food was 2 stars. Took forever. Prices were rock bottom so it made up for it. Overall we liked most food we ate here.

Construction was loud and messy, right outside our door. And the crew even got sawdust all over my wife & father in law at the small pool. Oops!

Christmas decorations still up. I know who cares.

Snack bar opened and closed at inconsistent hours. One day never even showed up.

Spa was a light green color and had what appeared undissolved white chemical. Ehh

Spa salons service was extremely affordable & quiet & clean.

Oh yeah they did not provide hair...

Palmas de Cortez is an incredible, authentic experience of Baja Mexico.

In the past I’ve enjoyed affordable room options like their Cabanas, and this time enjoyed the Presidential 2 Bedroom with my 3 kids and wife — wonderfully designed, with deluxe furnishings, ample space, 2 full bathrooms and jacuzzi tubs.

The Restaurants at Palmas, including both Bayside and Umi, are TOP notch for Mexico. Absolutely impressive how dialed in each menu item is, and the service is absolutely impeccable — with very fair prices, insanely GOOD value.

The fishing is also phenomenal. I’ve gone dozens of times over the 30 years or so I’ve been visiting, first as a child with my family, and the fishing has always been an incredibly fun adventure. For those like myself who aren’t “reel” fisherman, the captains and deck hands truly make the experience awesome and fun for the whole family. If you do desire higher end fishing, there are a number of boats available in the fleet that are TOP notch, including air conditioned cabin and top of...