Incredible value. The grounds are perfect for relaxing. The staff are kind, funny, and very patient with those of us that speak limited Spanish.
Hot tub and pool are both gorgeous and super clean. While the stairs approaching the pool area are a little unfinished, it is clear that improvements are constantly being made everywhere.
The rooms (our room, Treehouse 4) was lovely. It is quaint. It is not luxurious in appearance. It's just very cozy. The furnishings were moreso very nice. The beds are large and comfortable. The lighting is well done. The deck patio is literally in the trees with comfortable outdoor seats and a table for wine and snacks. The shower has better than usual water pressure and is a large, beautiful walk in.
The food here was outstanding. We only ate breakfast here because the valley is famous for its culinary scene. But twice we both had delicious food, good Mexican coffee, either at the outdoor restaurant area which is peaceful as it is adorable, or when the weather prevented eating outdoors, the staff brought everything up to the room. Chillaquilles are highly recommended.
No roads in the area will be winning awards for maintenance. We rented a sedan which, where it lacked ground clearance, made up for it with maneuverability. Dodging potholes (especially after a wine tasting...or two) becomes a friendly competition. The Treehouse grounds were the opposite. Covered parking in a well maintained lot.
We were only there for two nights. The wine we had was outstanding. Truly. The region produces excellent Nebiolo, Sauvignon Blanc, Cab, and Rosé. Many wines are intended to establish an easy palatability. But "reserva" bottles are more about innovation and experimentation. So there is a breadth of experiences suitable for beginners and adventurers. Vena Cava, for example, has a line of natural wines which range from a classic, strawberry bouquet Rosé, to super funky Orange that makes your eye twitch, in a good way. Just minutes away from the Treehouse.
Whatever you do, taste a Nebiolo at Monte Xanic, eat anything you can get your hands on at Fauna, and pray you catch a light rain and cool temps in your Treehouse casita. You'll be as at peace and joyful as the songbirds you're sharing a tree...
Read moreOverall beautiful location and very nice people working here. The rooms are small with no storage for luggage. The bed was firm and uncomfortable. The decorations were lovely and there is a tree still growing in the room which is very cool. I think they are making the place more eco friendly. The scene would be so peaceful if they didn’t play terrible dance music from a speaker all day. It’s so peaceful with nature but I’m listening to horrible music that is being played way too loud and it goes on all day. It sincerely ruins the peace of the place. At night, when the music is finally off, we heard dogs barking non-stop for several hours. This was likely in response to the pack of coyotes so it’s understandable but don’t plan on sleeping well between that and the terrible bed if you are sensitive to noise at all. For my experience, this place is way overpriced and is so close to offering some really good peace and quiet but...
Read moreNo hot water in the shower. Cold rooms.
I really wanted to love this place, but I can't say I did. We came here during winter, knowing it would be cold, but based on the research we did on the Hotel, it seemed like the AC rooms would suffice. Unfortunately, our room did not have hot water in the shower, so showering became a nightmare in these conditions. We asked the hotel staff if the water heater was working properly and they said yes- that’s as hot as the water would get.
Additionally, the AC unit was not strong enough and the room never felt properly heated, we spent the nights shivering. I guess all of this is okay during the summer, but, at least the cabin we stayed in, doesn't seem to be well equipped for winter. And given how pricey this hotel is, one would at least expect...
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