Rosa del Alba, Barrio Mágico Centro Histórico de Chetumal — Hotel in Chetumal

I fell sick while traveling between Mahahual and Chetumal, I needed a place to rest though I hated the idea of spending a couple of days in Chetumal. In the end, it worked out well. We took ADO from Mahahual to Chetumal and the bus terminal was super close to the hotel. The hotel was super close to the Museum. There was a pharmacy next to the hotel... all very convenient. The staff was friendly and there was a guy working there who was super helpful. He helped us find Marlin Espadas, so we coordinated our bus to Flores through him.. He really went out of his way to help us. When the agency was closed he called, and made the arrangements for us early in the morning. Thank you!! ||Otherwise, AC worked the room was clean, it was your basic private room. Unfortunately, the wifi didn't really work from our room, but there was a common area over the reception desk and you could sit on the couches...

too hot to sleep in smells bad if the room has a window, it faces inside the toilet doesn't have a seat the guy at the desk told us a price that was different from what he charged (language mistake)

**There was lots of hot water

We stayed in a room with a fan not ac, during August. When they just showed us a room they showed us one that didn't even have a window. We asked to see one with a window, the window was towards the path of the main entrance (not facing outside, but into the building). We decided to take the room because the guy at the desk said it was 200 pesos and we thought the fan would cool us. The guy as it seems doesn't speak English too well because he charged us 300 pesos. It was so hot I couldn't sleep the whole night, my partner woke up with a headache. And if that's not enough the room smelled horrible and there was no seat...

Reserve una habitación vía Booking por una noche nada más, ya que mi destino final era Mahahual, pero mi vuelo a Chetumal era en la noche, aunado a que se retrasó. El asunto es que obviamente para una noche reserve la opción más económica, si estás dispuesto a reservar la habitación económica debo decirte que no es la mejor opción, la habitación que fue creo la 105 está a un lado de la recepción, y de ahí sobre el pasillo de salida hay más habitaciones que supongo son las económicas. A lo que te enfrentas, es al constante ruido tanto de recepción como del pasillo de salida, la luz de recepción da directo a la ventana, el baño es muy pequeño, te ofrecen solo un papelito de baño y una sola toalla, iba con mi novia y nos teníamos que bañar al otro día, así que le solicite una toalla extra a la recepcionista y me dijo que sólo me "pertenecía" una, termino dandome otra toalla de muy mala gana. Todo lo anterior lo entiendo pues pague muy poco por la habitación. En cuanto al personal, un chico que me atendió por teléfono muchas veces siempre fue muy atento, la señora que está en la madrugada es media distraída y la muchacha que nos tocó en la mañana muy muy grosera. El hotel se ve muy bonito, supongo las habitaciones "más caras" estarán acordé a su precio, pero si pagas algo barato no te llevaras un...