Fresno Galerias Hotel — Hotel in Coahuila

Married, 33 years||Stayed there with my wife.|||| I stayed there last summer for 2 nights with my wife to visit some friends and relatives. The hotel location is great is near of the major shopping center and good restaurants, actually there are on walking distance so that is very convenient.|| Staff at the check in was fluent in English even that we could speak Spanish they spoke English perfectly, that´s good when you are traveling in Mexico specially on a city that the major of the hotels are for business and not for tourism, check-in process was fast and without any problems, got our room key in less than 5 minutes, also there were people helping us with our luggage at all times even we were traveling kind of light.|| I used the Wi-Fi service and it worked well, even I was connected from my room so I didn´t leave my room , good signal from there, also I saw that they have some PC´s on the lobby in case that you don’t bring your laptop or tablet, in addition we liked that they have a pool specially during summer in Torreon where you can get 110°F so a pool is always a plus.|| One of the best thing that we liked was the breakfast, was not just continental breakfast also it was hot breakfast with eggs, ham, omelets, and much more and the best part is that we got it without paying an extra cent for that, in other hotels that is not included. The service on the breakfast buffet was excellent they served at our table so fast and always with a smile on their faces.|| I used the gym once and it has the basic stuff, I used for like an hour and it was good, simple and basic, I think for a 2 night visit or a weekend is more than what you need. That weekend was a big event for some big company and they were using one of the ballrooms and its was great that they were in the other side of the rooms so we didn´t have any noise during the event and also they use the parking at the front of the hotel and not using the guest parking on the rear side of the hotel, we liked that It was kind of secure for us (the guest).|| Our room was clean, odorless and good size, bed was comfortable and without any complains, when we needed to call the front desk they always answered fast and they gave us instructions for near locations also they have a shuttle van in case that you need a transportation to the airport, we didn´t know about that so we came on a taxi and on our way back to the airport we used and we saved some money there.|| I truly recommend this hotel, I asked to the staff and they are family owned probably that´s why they have a very good service and they take care of their guests, sometimes the big hotel chains don’t care about people, they just care about brand name, price or rewards points.|||| On my next trip to Torreon definitely I would stay...

Fresno Galerías Hotel is a true gem in the world of hospitality, seamlessly blending luxury, comfort, and impeccable service. From the moment I arrived, I was enveloped in an atmosphere of warmth and elegance, making it one of the most memorable hotel experiences I’ve ever had.

The location is ideal, situated conveniently close to major attractions and shopping centers, yet offering a peaceful retreat from the bustling city. The hotel itself is beautifully designed, with a modern aesthetic that is both stylish and welcoming.

Upon entering my room, I was immediately impressed by the attention to detail and the quality of the furnishings. The room was spacious and immaculately clean. The bed was incredibly comfortable, ensuring a restful night’s sleep, and the amenities provided were top-notch, from the high-speed Wi-Fi to the premium toiletries.

One of the standout aspects of Fresno Galerías Hotel is the exceptional service. Every staff member I encountered was friendly, professional, and went out of their way to ensure my stay was perfect. The concierge was particularly helpful, offering excellent recommendations for dining and entertainment in the area. Thank you very much Mr. Mario for the hospitality.

The breakfast/brunch options at the hotel are superb. The on-site restaurant serves a variety of delicious dishes, each prepared with fresh, high-quality ingredients. The breakfast buffet was a particular highlight, offering a wide range of options to suit all tastes and dietary needs.

The hotel’s facilities are also impressive, with a well-equipped fitness center, a relaxing climatized pool. Whether you’re in town for business or pleasure, these amenities provide the perfect way to unwind and recharge.

In summary, Fresno Galerías Hotel exceeds all expectations, offering an unparalleled experience of luxury and comfort. The combination of elegant design, outstanding service, and excellent facilities makes it a top choice for any traveler. I wholeheartedly recommend it and look forward to my next...

Pros:|- price and quality |- friendly staff |-free wifi |- you can pay using PayPal |- lovely breakfast |- clean and spacious rooms |- great location. Around lots of shops, restaurants and a big mall|- great amenities in the room. |- own parking with surveillance |- clean swimming pool |- they let us get in early in the rooms. This was very appreciated it since we were traveling for long hours. Many 5 stars hotels don't do this for their clients no matter what and they charge you for that. Like "The Tremont House" in Galverston, TX. Don't go there!||Cons:|-they forgot the towels for the swimming pool. They were requested two times and simply they didn't bring them. They didn't offer an apology neither. Disappointing! ||This is the reason why it gets only 4 starts. ||To be honest I'm not sure of...