We arrived to find there was nobody to help us with our luggage, so we hauled it upstairs ourselves. (To be fair, it's only one flight up). Then we checked into the master suite, which is a strange affair with a spiral staircase leading up to a mostly useless loft area. (The upstairs has nothing but a couch and an old fashioned clawfoot bathtub). The main room downstairs has a king size bed with a comforter that might have come from Goodwill. The bathroom tile was faded and dingy. There was warm water in the shower, but not really hot, and the drain was very slow. (Take a quick shower or you'll probably flood the bathroom!) Bring earplugs, because there is traffic noise from a street just outside the window and noise from the restaurant across the courtyard. On top of that, the internet didn't work and we were given several possible reasons: It doesn't work when it's raining; we've been having trouble with Apple devices; or, the woman who turns it on wasn't available. Lots of excuses, no service. I was, however, able to do some work online in the lobby. Overall, this place is...
Read moreThis is a wonderful place, one of those rare hotels where you enter a room and the ambiance swirls about you and says, “I must stay here”. Extensive and tasteful renovations in a four hundred year old building, with extremely high quality workmanship that left me agog. The quality found here is rare in Mexico. Hot water that circulates, so you open the tap and it is hot! Rare in buildings with 24 inch thick walls and miles from the water heaters, notice I said heaters, not a heater, and the water heaters are big industrial boilers ensuring that there is enough water to fill that big, solid copper soaker tub! Lots of lovely thick towels, comfortable beds with copious duvets and quality linens. Pillows that are pillows, not soft rocks, and a lovely staff. This place is worth every peso. Suggestions...a wifi repeater in every room would help, and, put a chrome cast device on the back of every tv for those of us who would rather not watch tv in Spanish. Weak, I know...
Read moreThis is a wonderful place, one of those rare hotels where you enter a room and the ambiance swirls about you and says, “I must stay here”. Extensive and tasteful renovations in a four hundred year old building, with extremely high quality workmanship that left me agog. The quality found here is rare in Mexico. Hot water that circulates, so you open the tap and it is hot! Rare in buildings with 24 inch thick walls and miles from the water heaters, notice I said heaters, not a heater, and the water heaters are big industrial boilers ensuring that there is enough water to fill that big, solid copper soaker tub! Lots of lovely thick towels, comfortable beds with copious duvets and quality linens. Pillows that are pillows, not soft rocks, and a lovely staff. This place is worth every peso. Suggestions...a wifi repeater in every room would help, and, put a chrome cast device on the back of every tv for those of us who would rather not watch tv in Spanish. Weak, I know...
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