It is a good hotel and this was my second stay here.
The showers are wonderful (rainhead showerhead).
There was a problem on this visit. It’s a problem in a lot of Mexican hotels.
Beds that are hard.
Although the room named Mangono has a nice and comfortable bed, Durazno and Limón do not. And Durazno was the room that I was given.
I would avoid these rooms because the beds are hard as a rock and it is like sleeping on concrete. I couldn’t sleep. And that made me sleep deprived. Unless you don’t have a problem with hard beds.
I was unable to request a room change because I took off early, 2nd day, to explore the Sierra Gorda region, and came back late. On my second night I was stuck in the same room. Another night of troubled sleep.
It is a compact room and you will need to be creative on where to hang your stuff. Also bring a sleep mask as the patio lighting that stays on all night creeps into the room.
Try to book the Mangono room.
The amenities are quite wonderful and include big and fluffy towels and bath robes, and really good soaps, shampoos, etc.
It’s actually a very good hotel, except for the bed issue, which for me, was miserable. So be sure to be sure that you like your bed and room when you check in.
Breakfast is from 9 to 11.
Great for walking just about anywhere because of its great location at Hidalgo and Allende.
V60 specialty coffee is just up the street. As are Kao and Koffein .
Wonderful...
Read moreI booked a double room with two beds in this hotel that was supposed to have free-wifi in all the rooms as well as tv service (it is SuperBowl weekend) much to my surprise the second "bed" was what they called an "indian style bed" that looked more like a sofa than a bed. ||When I tried the TV it didn't work there was only one channel available and there was no sound. ||Finally when I tried to connect to the wifi it was not possible. ||In both cases I called the reception. On the first issue (TV) they told me that they were installing cable so they didn't had that service available. On the second issue they at first told me they were going to check on it. 40 minutes later I called again and they told me that given the width and height of the walls the service would be "on-off" at best. So there was no way they could guarantee wifi in the room. ||I told them I needed to get some work done and they just responded with We are sorry for the inconvenience. I told them I needed to work but they gave me no response. I tolde them I was going to book somewhere else and that I needed a refund. The receptionist just hung up.||After that they tried to fix it with no luck. So I left but they didn't reimbursed the payment. ||DON'T STAR HERE!!! Hotel is beautiful but they don't deliver on their offer and service is terrible. ||Save your money and stay...
Read moreLovely place to stay in Queretaro. Near plaza and museums. Charming courtyard where they serve marvelous breakfasts. Be sure to get the chilaquiles, they are the best in all of Mexico. The rooftop terrace on the second level s a delightful place to look over the city and enjoy all the plants on the terrace. |The bed was comfortable. The shower worked well and robes were a nice touch. The toiletries were fine. There are only six rooms of various sizes which makes it a nice place to stay. The first floor room we stayed in was near the courtyard with a charming plant-filled walkway and small tables. There was only one window in the room so it did get a little stuffy. |Weekend nights downtown can be noisy but earplugs mitigate the most of it. |The staff really go out of the way to make this a charming...
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