The service was top of the notch, Alex and his team were very attentive to all my family, including seniors. The food was delicious and had a good value because the ingredients were a good quality. The place offered private tours that were great. I would only say that the waterfall was not really impressive, but it was empty, which is good. For X reasons, there was an electricity outtage, but they were able to solve it. The room service could improve, but the hospitality was more than good. I would recommend it to everyone, good value. They accept international credit cards without extra fees. There is room for improvement so contact...
Read moreAlex from the kitchen staff, Jimena from the front desk and Eliseo our tour guide made our stay in La laguna Azul an amazing experience from beginning to end they were very helpful, knowledgeable and friendly. They even set a table at the pier to have dinner with a great view of the lagoon. I give a 5 stars great please and staff with...
Read moreThe hotel is two meters away from the pier!! You have access to a kayaking experience anytime and a boat trip around the whole lake - included. During our stay, it was all quiet, great place to relax. |The receptionist Julio Cesar was exceptional during our check-in and check out (we had some problems with Booking, he took...
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