Herbs Guest House — Hotel in Cebu

Overall, my stay at Herbs Guest House was adequate, offering a good base for exploring Moalboal. There were some definite positives, but also some areas that wasnt pleasant What I enjoyed: Value for money: The price was very good, especially considering the spaciousness of the room. It's difficult to find decent accommodation in this price range in Moalboal, beyond basic dorm rooms.

Room: The room was spacious and comfortable, with a particularly well-designed layout. I especially appreciated the separate area between the bathroom and bedroom, perfect for storing luggage and keeping things tidy. The bed and pillows were also comfortable. Breakfast: The breakfast provided was generous and well-prepared. While there were only three options, the quality was evident, and it felt like genuine care was put into the meals. The Power Bowl was a particular highlight. I also appreciated when they made sandwiches for us on our early check-out day. Location: While slightly removed from the main tourist area (about 3km), the location was manageable, especially with scooter

What I didn't enjoy:

Service: The service was a significant detractor. The overall atmosphere felt impersonal, and interactions with staff were often underwhelming. The receptionist, in particular, seemed consistently unhappy and disengaged. While she made some attempts at politeness, they felt insincere and almost passive-aggressive. This impacted the overall experience.

Water Pressure: The shower water pressure was extremely weak, making it difficult to have a proper shower.

Housekeeping: Over my seven-day stay, the room was not cleaned even once. Towels were not changed, and the bed linens were not refreshed.

Pricing of Extras: The prices for extra services, like airport transfers, were considerably higher than what I found in town. The food menu also seemed overpriced (see attached photos).

Summary: If your primary focus is finding affordable accommodation with comfortable rooms and you are prepared to manage with minimal service, Herbs Guest House could be a...

I was truly sad to leave...!! I even extended my stay here because I felt so at home and welcome with Kiko and Sabina

This place had the most accommodating staff ever!!!! They helped us with everything! The little bungalows where super cute and homey and the bathroom was so unique we loved it! |On one of the days our fan broke and they brought us a new one straight away to make sure we had some sort of aircon which was extremely helpful. On the last day there was a power cut of some sort which was completely out of there control but we had our flights that evening and needed to shower so the owner ( I think) and the wonderful reception brought us huge buckets of water that I have no idea how they carried to us as they where extremely heavy but they didn’t everything they could to help us before we leave which was so helpful and we appreciated it so much as it was a life saver! They even offered us complimentary drinks as an apology for the situation! They where all so amazing especially the two girls (who I didn’t ask for names unfortunately) but the girl in reception and the girl at breakfast they where amazing!!! We also got a tour with one of the girls husband who took us to see the turtles and sardines and he made the the experience amazing so I would highly recommend asking for that! |I would...