Big Waves Boutique Hotel — Hotel in General Luna

We had the pleasure of staying at this newly opened 4-star hotel for 4 nights, from August 28 to September 1, 2024, and our experience was nothing short of peaceful & amazing. The hotel, which was constructed around March 2024, feels brand new, with everything fresh and spotless. I particularly loved their well-maintained swimming pool, which quickly became my favorite spot. The staff are incredibly accommodating, always ready to attend to any need you may have. The housekeeping team does an outstanding job of keeping the rooms impeccably clean each day.

The reception staff are not only beautiful and friendly (esp Jo) but also stylish in their uniforms - i loved it. The hotel itself is thoughtfully designed, with a total of 12 rooms—6 on the ground floor, 5 upstairs, and 1 additional room beside the reception. Each room is named after a famous tourist spots in Siargao; we had the pleasure of staying in the Magpupungko Room, which is conveniently located right in front of the pool - I absolutely loved it! Every detail of this hotel is aesthetically pleasing, making the overall ambiance a delight for the eyes.

The hotel also provides strong Wi-Fi, clean sheets, hot shower and offers excellent value for money. While it’s not located directly on the tourism road, it’s easily accessible by renting a motorcycle from the hotel, making it simple to explore the famous spots in Siargai island. They also offer airport pick-up and drop-off services, which is a thoughtful addition. This hotel offers breakfast & drinks too.

I would definitely give this hotel a 5-star rating and I will certainly return. The price is very decent considering the quality of the experience.

The only challenge we encountered during our stay was a scheduled power interruption on August 31 from 6:30am to 5pm, but this was beyond the hotel’s control. Additionally, there’s no TV & electric Kettle in the room. Also from what I understand, children are not allowed to stay in this hotel. Soundproofing could also be improved, and I hope the owner addresses this in the future.

Our room was about 10-12 square meters, which was just enough space for two people. However, if you have a larger body build or has too many stuffs or luggage, the room size might feel a bit cramped.

Despite these minor points, I absolutely loved this place. It has a charming, feminine vibe and is overall a very aesthetically pleasing hotel. Kudos to the owners and the entire staff (esp to Jo & to the lovely guy who gave us a drink while we were in the swimming pool) for creating such a fantastic place to...

The room was very clean upon arrival, and the place itself has a nice, minimalist and aesthetic vibe. I also appreciated that they allowed us to check in early. Some of the staff were friendly and accommodating, but others were not, which made the service feel inconsistent.

For a hotel rated 4 stars, I expected better. The air-conditioning was poor even when set to 17°C, the room still felt hot. The sockets were loose and not well-placed, although the staff provided an extension cord when I requested it. The Wi-Fi signal was weak as well, which was disappointing, especially compared to the strong connection at another accommodation we stayed in.

The booking stated that the room included a balcony with a view, but in reality, the only view was the road and the store in front— definitely not the relaxing scenery I was expecting. Amenities were also quite limited compared to other hotels, and for the price, I didn’t feel it was worth the stay.

Overall, while I value the cleanliness, early check-in, and aesthetic style, the comfort, service, and value for money did not meet 4-star expectations. This review is not meant as a complaint, but as feedback so the hotel can improve...

Our stay at this hotel was fantastic! The owner is incredibly friendly and accommodating. He went above and beyond to make our stay special, even giving us complimentary drinks before our van ride to the airport, which was such a kind and thoughtful gesture. It was truly a heartwarming experience. The rooms were also spotless, as they were cleaned daily. The hotel also has a security guard at night. I highly recommend this hotel for anyone looking for a welcoming and well-maintained...