Hotel 1925 — Hotel in Lipa

We really wanted to love this place. Came highly recommended from a family member who travels a lot. Unfortunately, seems they focus more on being an event venue vs giving guests appropriate treatment and hospitality. I gave them many chances to make it right with us and have not heard back from them, so we have to give a one star review.|1. Poor signal in general, internet vouchers provided don’t work, all our data was used up during our stay|2. Included breakfast was mediocre at best and you had to preorder from a menu that was half unavailable, and set up a time to be served downstairs in their restaurant which also had poor service|3. I paid for three guests and only received one extra bath towel, no hand or face towel. When I called to get some, they tried to charge me per piece, including the bath mat I asked to be replaced because the bidet had leaked on it and housekeeping didn’t replace it when they cleaned the bathroom. Upon check out, they sent someone to my room to count the towels to make sure I didn’t take any home with me.|4. The pizza place D’Ursi, didn’t have enough chairs for my party of 5 adults and 1 child, even though there was table space. We decided to get room service since apparently they couldn’t find chairs since they were being used by two simultaneous events that evening. We had a large order and they were missing a lot of stuff. We ordered a salad that was basically lettuce and sliced apples. Since I had to call so many times and was just so tired, and frankly embarrassed that I invited my friends over to complain right there and then, they didn’t provide any discount for the meals when I was trying to settle at check out. I understand that billing and posted things could be a challenge to reverse, but I gave them chances to give us a gift certificate for future use and the lady, Phoebe, I think at the front desk was very nice. But it didn’t seem management cared too much about their reputation to just make it up to us. Nice place but lack of hospitality and...

We really wanted to love this place. Came highly recommended from a family member who travels a lot. Unfortunately, seems they focus more on being an event venue vs giving guests appropriate treatment and hospitality. I gave them many chances to make it right with us and have not heard back from them, so we have to give a one star review.|1. Poor signal in general, internet vouchers provided don’t work, all our data was used up during our stay|2. Included breakfast was mediocre at best and you had to preorder from a menu that was half unavailable, and set up a time to be served downstairs in their restaurant which also had poor service|3. I paid for three guests and only received one extra bath towel, no hand or face towel. When I called to get some, they tried to charge me per piece, including the bath mat I asked to be replaced because the bidet had leaked on it and housekeeping didn’t replace it when they cleaned the bathroom. Upon check out, they sent someone to my room to count the towels to make sure I didn’t take any home with me.|4. The pizza place D’Ursi, didn’t have enough chairs for my party of 5 adults and 1 child, even though there was table space. We decided to get room service since apparently they couldn’t find chairs since they were being used by two simultaneous events that evening. We had a large order and they were missing a lot of stuff. We ordered a salad that was basically lettuce and sliced apples. Since I had to call so many times and was just so tired, and frankly embarrassed that I invited my friends over to complain right there and then, they didn’t provide any discount for the meals when I was trying to settle at check out. I understand that billing and posted things could be a challenge to reverse, but I gave them chances to give us a gift certificate for future use and the lady, Phoebe, I think at the front desk was very nice. But it didn’t seem management cared too much about their reputation to just make it up to us. Nice place but lack of hospitality and...

This was my first time here. I loved how it was tucked away from the main road. So it was quite an peaceful. You walk in to this Victorian style beautiful staircase. That brings you right up to the front dest. With the peaceful sound of classical music ringing in your ears. The room was in some ways kind of basic. But in other ways so very elegant with its mosaic tiles an big beautiful penthouse style window. The wifi worked great the tv had free Netflix. The shower pressure was heavenly. An the breakfast the next morning was perfect. Both western an traditional philippines food. I had beef tapa. My wife had chicken an waffles. I really liked this hotel. if it had a fridge in the room. I'd definitely change my...