Green Mango Resort — Hotel in Panglao

Looks good in the videos and pictures online. If you are looking for just sleeping accommodation, this one is good for you. But for people want to relax or staycation, this is not for you guys. Noisy. Near at the airport. Everytime the plane will take off, will disturb your sleep. Not a sound proof wall, can hear other guests. |To the Owner, you are good on guests. But, your staffs need to train well when it comes to customer service. They are lack of handling customers needs. They are not checking well the room if there’s something need to change like lights etc. I asked your receptionist if we can reheat our food. She said yes free, but if we will cook our own food there’s a ₱200 charge. Fine with me. But i think it’s just 6pm, other receptionist on duty at night told us no reheat is allowed who told us she said. The skinny one on duty at night. She said try to go in the kitchen. Then one staff wearing cap told us the kitchen is already close. We had no choice. If the kitchen is closed by 6pm, you need to order food outside or you by yourself go outside to have dinner. |No floor mats. Room not that clean. No TV. No Mini Ref. It’s not excuse that your resort is just new. The moment you open the business, staffs must trained well already. We waited for so long to finish our room clean up, how can they finish immediately if they are more on chatting than cleaning. To the owner, please make time to watch your staffs. Plus, there’s a bad smell on the Lobby smells like dead animal or what. It’s not that welcoming like other resorts we’ve been. Sorry need to open this for your...

✅ Great resort in affordable price ✅ Overall safe, quiet, and good ambiance esp. in rooms ✅ Kid-friendly resort/hotel ✅ Very kind, friendly and accommodating staffs ✅ With very fast FREE internet connection (wifi) ✅ With FREE buko juice, mineral water and instant coffee ✅ Very clean, cozy, minimalist, spacious room and bathroom ✅ With fresh and clean white sheets plus soft bed and duvet (i slept well) ✅ With FREE toothbrush, comb and soap ✅ Provides clean towels and shampoo/body wash ✅ Has aircon, bidet and heated shower ✅ Has a very big swimming pool with warm water ✅ Has basic necessities in their store ✅ 15mins from Panglao International Airport ✅ 5-10mins to Alona Beach

Will definitely come back and highly recommend it to my friends and family 😊

Thank...

I’m honestly surprised by the positive reviews for this hotel because my experience was far from good. The room had a strange smell that made it uncomfortable to stay in. Housekeeping was non-existent, no one cleaned the room or even offered to.

The bathroom was outdated, dirty, and poorly maintained. The towels provided had visible stains, which was unacceptable.

The breakfast area was also disappointing. It didn’t feel clean, making me question the hygiene of the food being served.

Overall, this hotel needs major improvements in cleanliness and service. I wouldn’t...