Staying at this hotel was a bad experience.. the establishment are not following the IATF protocol front desk not wearing mask. the lady who delivered our Food 3X with out cover and shes also not wearing a mask..when im asking for a supervisor for the incident to complaint "WALA DAW " and i said to the front desk that im goin to complaint and then she said. edi mag complaint ka " the room ís so hot. even from the time when im about to check in palang i ask if malamig ang aircon coz it for DELUXE ROOM and the unprofessional front desk stared at me for couple of a min then she said "MALAMIG ANG MGA ROOM NAMIN" with tonation of voice then when we came to the...
Read moreMasungit yung nasa front desk, the next day ng check in namin . We're about to go outside then I'm asking for spare of key since the person in front desk tell us we can't take the key as per rules and regulations we ask what will happen if we lost the key the personnel says we will pay 500 pesos if we lost so my partner says okay we will pay if we lost. But then she insist to not take the key. The reason why we want to take the key because we have personal belongings inside the room.. is it our rights to take the key? As we take the risk for 500 pesos, and the bed...
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