Overpriced for what you get. The room is a bit more basic than you may expect for the price point. Pros: clean and good access to the beach (average compared to other beaches). The rest of this review is based off of accessibility concerns and quality of customer service. The tub set up is a fall waiting to happen. Due to the height of the tub and lack of grab bars, it was challenging for a person of 1.50 meters to get in and out of the tub. The door that is meant to keep water from leaking out of the tub does not work, therefore, the water leaks onto the floor, creating a serious fall hazard if you don’t lay a towel on the floor before stepping out. The tub itself is slippery for anyone with mobility issues. Thus, in general, there should be a grab bar somewhere to hold onto. The staff in general were fine, however, there was lack of professionalism - an air of annoyance when asking for basic matters that in other hotels, the staff have been happy to help with. We were told that there would be staff at all hours, however, when we arrived at 12:15am, we rung the bell several times and no one answered. Luckily, there was a group of people staying at the hotel who called the on-call numbers listed and helped us get in. This issue was address the following day, something we were grateful for. All in all, the staff did come through but there was just a general sense of a lack of interest to take the extra step to help one feel at home. The buffet breakfast was basic but sufficient. Transportation is abismal on the weekends so don’t book this if you have limited time in Lagos and don’t have a rental car. Otherwise, getting a taxi is super challenging and costs $20 euros to get...
Read moreFrom the moment I arrived I was treated like beloved family. On my first night Christina, the owner of the hotel and an excellent cook, prepared a divine three course meal featuring local sea bass that was one of the highlights of my trip. Don’t miss the opportunity for a meal like this, it would be a great value at twice the price! On another night when I returned exhausted from my adventures she made a soup just for me! The breakfasts were wonderful as well and feature gluten-free sweets.|The Hotel Burgau is all about eco-tourism. There are biologists and geologists on staff and special nights featuring special programs on unique aspects of this particular corner of the world. I took a nature walk with Sofia, on of the hotel biologists, along the coast to Boca de Rio where the hotel picked us up. The coastline is breathtaking and it was wonderful to learn about the local plants and birds.||The village of Burgau is charming with a sandy,sheltered beach. It is like the Portuguese version of Santorini. The village climbs the surrounding hills and is dotted with cute cafes overlooking the water.||The hotel is perched on top of the hill. My room was simple but had everything I need. From my balcony I had a view over the rooftops and the sea. There is also a large pool for days when the ocean...
Read moreI am sure this place is perfect for a very specific group of people, unfortunately we weren't them. As this is the only thing that can explain the high ratings.
The room was big but dated, the safe was broken, the AC sounded like a traktor (fourtunatly we didn't need to use it for too long), the so called "on the beach" was a 5 minute walk down a hill 15 minute up the hill. Most rooms have views and balconies the family room had 2 small windows, one could be opened the other not.
I will say that the young boy at the reception was lovely, so he gets 5 stars. The lady at the reception was very talketive and seemed passionate about the erea, but kept trying to get us to attend a dinner about healing mud, I'm sure some people really appreciate this but I found myself uncomfortable and in some kind of deffencive position whenever I spoke to her.
The kids' bed lacked bedding, and the breakfast was one I fear I may regret eating as the bread had to be toasted to be edable, and the youghurt had an odd texture. If you do stay here, I recommend you stock the noisy but decent fridge with food for breakfast instead.
The village is lovely, the erea gorgeous if we ever do return to the erea we will however choose a...
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