Hotel Central Mamaia — Hotel in Constanta Metropolitan Area

Hotel Central is located in the center of the seaside resort of Mamaia only a few meters from the beach and is a typical communist-era seaside hotel that has been renovated and upgraded in recent years||The hotel can offer a pleasant garden, private swimming pool, bar and restaurant. All rooms have a balcony and there is a well-functioning free wireless network in the hotel.||On arrival, it took some time to get in touch with the employee at the reception to check in and I missed some smiles and commitment to me as a guest. The same also applied when checking out and for other inquiries to reception. This lack of service is something that is most likely left over from the communist era and which has still not improved much despite other changes in society.||The guest room was simply furnished, but in addition to the beds, had a fridge, desk and well-functioning air conditioning. The balcony was equipped with two chairs and a table. However, I missed a small drying rack to dry clothes. The beds were in good condition and had clean linen. The cleanliness was otherwise very good and the room was cleaned every day.||The bathroom was simply furnished with a shower, toilet and sink, but appeared to be clean and well maintained. The towels were clean and in good condition.||Breakfast was served as a buffet and had a good selection of both hot and cold dishes, including fried eggs, scrambled eggs and boiled eggs. The buffet was regularly replenished and there were no empty serving platters. The selection on the buffet was good, but still far from the standard of the breakfast buffets served in Scandinavia and Germany. It was possible to eat breakfast outside.||The hotel's swimming pool was open from 0900-1800 and included a small pool, deckchairs and parasols, lifeguard and toilet facilities. The pool area was clean and in good condition and it was observed that the employees regularly took samples of the water quality, which was perceived as positive. The staff at the pool area were cheerful and service minded.||The hotel had a nice location, pleasant rooms and walking distance to most everything. There was something lacking in the service part of the staff, but in relation to the price I felt I got good value for money.||NB! They charges me 60 EUR to wash a few...

Hotel Central is located in the center of the seaside resort of Mamaia only a few meters from the beach and is a typical communist-era seaside hotel that has been renovated and upgraded in recent years

The hotel can offer a pleasant garden, private swimming pool, bar and restaurant. All rooms have a balcony and there is a well-functioning free wireless network in the hotel.

On arrival, it took some time to get in touch with the employee at the reception to check in and I missed some smiles and commitment to me as a guest. The same also applied when checking out and for other inquiries to reception. This lack of service is something that is most likely left over from the communist era and which has still not improved much despite other changes in society.

The guest room was simply furnished, but in addition to the beds, had a fridge, desk and well-functioning air conditioning. The balcony was equipped with two chairs and a table. However, I missed a small drying rack to dry clothes. The beds were in good condition and had clean linen. The cleanliness was otherwise very good and the room was cleaned every day.

The bathroom was simply furnished with a shower, toilet and sink, but appeared to be clean and well maintained. The towels were clean and in good condition.

Breakfast was served as a buffet and had a good selection of both hot and cold dishes, including fried eggs, scrambled eggs and boiled eggs. The buffet was regularly replenished and there were no empty serving platters. The selection on the buffet was good, but still far from the standard of the breakfast buffets served in Scandinavia and Germany. It was possible to eat breakfast outside.

The hotel's swimming pool was open from 0900-1800 and included a small pool, deckchairs and parasols, lifeguard and toilet facilities. The pool area was clean and in good condition and it was observed that the employees regularly took samples of the water quality, which was perceived as positive. The staff at the pool area were cheerful and service minded.

The hotel had a nice location, pleasant rooms and walking distance to most everything. There was something lacking in the service part of the staff, but in relation to the price I felt I got good...

We recently stayed at [Hotel Name] for two nights in room 224, and unfortunately, our experience was very disappointing.

First, the room we were given had a single king bed, despite our booking being for a double bed. When we requested an additional bed, we were asked to pay an extra 150 Lei, which was unreasonable and caused all of us to sleep in one bed. The room itself was small but acceptable. However, it was evident that it had not been checked properly as the room phone was not working, forcing us to use our mobile phones to contact the front desk whenever we needed something.

Our first day at the pool was fine, thanks to the helpful bar staff. The person taking our orders made an effort to ensure we were happy. Unfortunately, the service on the second day was terrible. There were no smiles or greetings, and I had to go to the bar to order drinks and food. The staff at the bar asked us to wait for Razvan, who had a very bad attitude. He passed by us several times without taking our order and eventually did so with a clear lack of hospitality.

The only positive aspect of our stay was the breakfast team. The young staff members were very helpful, always smiling, and willing to assist with whatever we needed. They were the highlight of our stay.

At checkout, we were asked to pay an additional 100 Lei for our 6-year-old daughter, despite informing the front desk at check-in that we were two adults and one child. After a long discussion, they insisted on the payment, claiming that if I had included the child in the booking, the rate would have changed. However, when I made a new booking with a 6-year-old child, the rate stayed the same. It was only then that the manager agreed to refund the additional charge.

Overall, this hotel falls far short of any hospitality standards and would not even merit a one-star rating. The bar staff in particular need immediate replacement, as it's the first time I've seen staff smoking and drinking while on duty in front...