Ramada by Wyndham Oradea — Hotel in Oradea Metropolitan Area

I give 'excellent' with a tiny asterisk. Altogether a very good experience with Ramada. A short drive from the airport, and we enetered the lobby where the nicest lady at the reception desk (Cyntia - a real gem!) welcomed us and gave the keys, along with some info re Oradea. The room itself quite cozy (very soft bed and pillows), and as others already pointed out - the traffic outside was not an issue at all. What was a bit of an issue was the noise inside! We were told about the party planned on the roof of the hotel, and oh boy, it was a party indeed. I believe half of the town could dance to the music played by the DJ, so you can imagine what was going on in the room (I mean the noise, not dancing..). I wouldn't mind at all, but they planned to finish by 11pm, which turned out to be 1am. Also, if one looks for peace and quiet, I'd suggest to avoid rooms above the venue on the 1st floor - there are different events taking place and it can get louder. But, this would be my only 'complaint'. Breakfast was fantastic, with great choice and taste. I can also recommend the restaurant on the ground floor - although it's mainly meat, even vegetarians can find something to eat there. And my number 1 thing about this hotel is the service! Every single person was kind, helpful, smiling.. It was really amazing to...

The Ramada Oradea Hotel is definitely not a 4 stars hotel, it is at most a 2 stars hotel. I am very disappointed after my experience at this hotel. I booked a room with a double bed. I arrived at the hotel, did the check-in and got the room key. I was advised to pay before seeing the room with the reason 'it is better this way because at the check-out it will be crowdy' and my bad was that I did so. After I went into the room I saw that it is NOT the room I booked, it was a room with 2 single beds. When I asked the receptionist to change my room she said that 'This happened to us before, we don't have any more rooms with double beds, this is it'. Afterwards, I asked to talk with the hotel manager and the receptionist suddenly was willing to help me and found me a room with one double bed. It was very unprofessional to promise a room when I create the reservation and get another room when I arrived! The hotel room was not clean, it was full of dust all over the place, the bed sheets were dirty. In the room, you hear noise from the hallway (people speaking, music playing) and the night I couldn't sleep because there was music playing all night (I think it was a concert). My experience staying at this hotel was terrible and I don't recommend this hotel! It has...

I was deeply surprised by the attitude of the lady at the reception. On July 8th I was supposed to return to Bucharest, but after several delays the flight was canceled. It was 9 pm and no one was telling us anything. We managed to book a few rooms at the Ramada through the agency, and the lady at the reception was more than nice. She was human, empathetic, understanding. She treated us nicely from the moment we arrived, she gave us all the information in a friendly tone. I told her that we were leaving at 4 in the morning, that we had a flight then, and she prepared a packed breakfast for all 5 of us who left at that time. In the area of Customer Experience, many companies have work to do, but the lady at Ramada, too bad I don't know her name, was beyond anything! The overall experience at Ramada was incredible, from the way things were handled, to the attitude, to the room, cleanliness, the hotel itself looks very good and the next time I come back to Oradea, I will stay there, so I can enjoy the entire experience. Thank...