Joy 5 Hotel & SPA — Hotel in City of Belgrade

Reflecting on our experience at Joy5 Hotel & "SPA" in Belgrade:||Hotel Staff:|We extend our commendation to the hotel staff for their consistent warmth and professionalism. Their practice of rising to greet guests upon entry is a testament to their hospitality. However, it's worth mentioning the logistical challenge posed by the 150-meter distance between the drop-off point and the hotel entrance, particularly with luggage in tow. While a golf cart service is available, its operational reliability remains inconsistent, occasionally necessitating a walk during inclement weather.||Housekeeping Service:|Our experience with the housekeeping service leaves room for improvement. For guests staying beyond a couple of days, the expectation of refreshed towels and bed linens is reasonable. Regrettably, this anticipation often requires proactive reminders, accompanied by a degree of reluctance from the staff. A more accommodating approach in this regard would be greatly appreciated.||Accommodation and Facilities:|Turning our attention to the accommodation, our reservation for a "queen" room revealed an unconventional configuration involving twin-sized platforms and an additional top pad. The usage of a simple sheet as a bed cover resulted in nightly adjustments, and imperfections in the sheets themselves were observed. An attached photographic record is available for reference. The confines of the shower area present limitations, with water overflow being a noticeable concern. On a positive note, a surplus of aging towels is readily provided to address such situations.||Locale and Surroundings:|The hotel's location along the Danube contributes to a serene and tranquil atmosphere. Additionally, the convenience of proximity to a modestly-sized mall enhances the overall guest experience. The availability of fresh air further adds to the appeal of the surroundings.||Overall Impression:|In conclusion, our stay was marked by enjoyment and contentment. However, considering the tariff structure, it is reasonable to anticipate a slightly elevated level of service and quality. It is pertinent to note that our attempt to secure an upgrade was met with assurances that were not subsequently fulfilled. This situation, although mildly disappointing, did not significantly detract from our overall experience. Our assessment of the stay remains...

Joy 5 Hotel & SPA in Belgrade is a luxury escape on the Danube River, offering a unique combination of sophisticated accommodations, scenic views, and high-end amenities. This boutique hotel impresses guests from the moment they arrive, with a modern yet cozy design and a focus on comfort and relaxation.

The rooms are spacious and elegantly designed, blending contemporary decor with luxurious touches. Floor-to-ceiling windows provide breathtaking views of the Danube, and many rooms come with private balconies, perfect for enjoying the river's tranquil ambiance. The beds are exceptionally comfortable, and amenities like in-room coffee makers, quality toiletries, and excellent Wi-Fi make each stay feel indulgent yet convenient.

The hotel’s SPA is a highlight, featuring a range of wellness treatments, saunas, and a well-equipped fitness center, ideal for unwinding after a day of exploring Belgrade. The indoor pool area is beautifully designed, with large windows that look out over the river, creating a serene environment for relaxation.

Joy 5 also boasts an impressive restaurant with a menu that combines local Serbian flavors with international cuisine, paired with an extensive wine list. Breakfasts are hearty, with a variety of fresh, high-quality options, and the service throughout the hotel is attentive and friendly.

Overall, Joy 5 Hotel & SPA is a top choice for those looking for a refined, relaxing stay by the Danube. Its blend of luxury, comfort, and outstanding service make it an excellent destination for both leisure and business travelers...

Absolute scam. Overpriced . Do not recommend. In the photo the room looks big and next to beautiful river, in fact…

We arrived in the late afternoon… extremely unpleasant experience with the extremely small hotel room size, the spider-like animals in the room… dirty walls… weird smells from the grey-ish river outside… very loud concert as well during new year season starting 6pm til midnight. Unable to sleep without putting on my headset. The room is not noise proof as wel. We can clearly hear everything from the corridor outside and our neighbours. The toilets have no paper rolls but using pieces of papers instead. We have to buy toilet rolls from supermarkets. We are travelling as three and with our suitcases open in the room, there is not even enough leg room to walk. I don’t understand where are the good reviews coming from, but this is such a horrible experience, especially thinking about staying additional few days. We paid nearly 300 eur a night (worth of a Hilton hotel experience) for an extremely unpleasant room. No desk, no room to hang our cloths besides one tiny shelf. Belgrade so far has given us no fun travelling experience.

*the big shower head is broken . The small one is unable to be stabilise on the poll, It simply keeps sliding down. I had to hold it up high to shower. *the hotel is located 30min-1hr walk away from the city centre. Not the...