Penzión Mária — Hotel in Liptovský Mikuláš

It was all a misunderstanding. We were 3 friends - single adults, intending to book an apartment with 3 separated beds. I also stated this in the email with my request.||They offered me a one-bedroom apartment (dependance) for three adults but never mentioned the number of beds. Besides, they attached pictures showing a bedroom with sofa+large bed and living room with sofa. This really deceived me and I made the booking. Now it’s very clear that the pictures were from another apartment that was booked at that time period, so it was not available for us.||My friends who arrived first at the location were shocked to see that there are two beds only. When I arrived, I went to the reception to tell them about the issue, but all they could offer was a single extra-bed (folded bed). It was really tiny and its mattress impossible to sleep on. So I took one mattress from the large double bed (lucky us there was two separated mattresses on the large bed). It was really uncomfortable to fold and unfold that single bed, or move it in the living room to get some more space for siting at the table and eating for example.||I have no objection regarding the rest of the things, the pension is clean, the dinners worth the money (7 EUR/pers), the apartment is well equipped with hotplate, microwave oven, vessels, refrigerator, etc. We didn’t use the pool.||You definitely need a car to visit around: 11 km to the slopes, 5 km to Liptovsky Mikulas, 9 km to Tatralandia. Or you can use a taxi cab, it’s about 6 EUR to Liptovsky Mikulas or 10 EUR to Tatralandia. But we were with our cars so it was not a...

Nice place, but could do better with their service level! We were passing Liptov so we decided to stay for one night, we booked specifically stay with dinner, they said dinner has to be canceled that was next day after booking changed(some cleaning in kitchen) they offered us wellness in stead, this has changed our plans as we had to go out for dinner as we arrived around 6pm, they recommend few places to eat so we went, but they were about 1km away and we had no car, we got to first restaurant, but menu wasn't very good so we went to different place where we found good selections of food, we had a dinner and rush back to hotel to use the wellness, I have paid 40 euros for dinner out this add to the price we paid for room with dinner 69 euros, we arrived at the hotel at 8:45pm and wellness was closed! officially wellness close at 9pm and We asked if we could use it next day, but wellness was open from 4pm onwards. This sort stay was very specific and planed, but all fell a part by those little things which we believe could be fixed easy! So in the end we used the swimming pool next day at least but not the wellness. This suppose to be little break for our family as I was working away for couple of months and it end up with this little disaster. Staff was nice, but could do more to help our situation! I know its not full season but if you want people come back to you need to do...

We were staying in February 2018. They say they speak all languages but in fact they speak only Slovakian, after making reservation when I wanted to change room type it took me nearly write them 10 letter and several phone calls before they understood what I want from them. Double room is very tiny , shower extremely small.||Food for breakfast eggs and sausages for dinner fatty pork and chicken but I guess it is the same in all Slovakia. They have really nice children playing room just next to the restaurant and pool zone is adapted for kids as well but unfortunately with lots of chlorine, my baby got allergy after 1 time going there. Service was poor because most of the week owners are working at the kitchen, bar and reception and they are not super polite, talk to you only in Slovakian. It was much better when they had a day off and other girls had worked, they were speaking English and very polite. Nothing interesting around the hotel, they do not have even pavement to walk , you have to walk on the road. In fact we have left 1...