Laughing Gecko Lodge — Hotel in Hibiscus Coast Local Municipality

Although Heidi the owner was very relaxed about our arrival, she showed no interest in us as guests. She just let us in. We had to ask for the keys and the wifi code .some guy just walked in to say he was fixing the TV - he left with no explanation of anything. And the Tv still didn't work. We couldn't even turn it off. There was half a chicken left in the fridge , an old loaf of bread and other food.||There was load shedding when we arrived which Heidi told us . I asked her if she had a load shedding schedule for the area- and she says there isnt one and never knows when it is going to go off. Well, I downloaded the schecuel from Eskom puch app.||There was also a water shortage which we were not informed about - and we only found out at 10pm when we went to brush our teeth. I sent Heidi a message and she said we have ordered water and couldn't tell us when it would arrive.No apologies for not telling us. She made no provision for this- not even leaving us bottled water. We were leaving the next morning and had to do so without cleaning our teeth or having a shower.||We had the bottom flatlet and you could hear the noise above us late into the evening as well as 6am.||Bedrooms were so tiny there were no cupboards, and you couldn't use the mirrors unless you crouched down at...

The property had overgrown grass.||The mattresses are hard none was better even the couch did not help. She needs to invest in good mattresses at least in the two bedrooms. The bunker beds can low but they were too hard and uncomfortable. My stay was terrible. A rude neighbour opened for us as the owner could not come out at night even though she accepted the booking. The lights were not lit and we were out in the dark cottage with dirty overgrown grass...

Although we did not stay there, but as a neighbour 3 houses down the road, the past weekend was horrible to be close to this lodge. Rowdy guests, loud music, drinking, swearing for 3 days straight up to 3 am and starting again early morning. This behaviour goes against what everyone enjoys about Southbroom. I hope this uneducated, disrespectful behaviour by guests is adressed...