Princess Lodge — Hotel in Rustenburg Local Municipality

If it was possible they don’t even deserve 1 star. The service is horribly horrible, unmatched. We booked on Monday to check in on Saturday, before booking we called to make sure that there is indeed enough rooms, the receptionist ensured us that they do. We get there Saturday around 2, she overbooked. We come from very far, we ask them nicely with the owner aswell to make a plan cause we can’t book a place a week before to be dishes poop…they both don’t have plans and aren’t even wiling to book us another place. The whole time the receptionist didn’t even apologize for the boo-boo she made, kaak service!!!!!! Full of...

Can do better. Can't you fix bathroom lights? Had to use a torch. A lodge without an iron or kettles in rooms. Only one tv channel and no wifi yet you advertise free wifi. Really? In this Era? Please move with the times. This is how customers are lost. You'll not grow with these standards of yours. The worst...

Great location, beautiful rooms.... The pool was not working, no communication whatsoever. Friday night was great n peaceful but Saturday was a nightmare. The hooters, the phone rang the whole night, i suggest you get someone to work night shift. I won't be...