Kimberley Anne Hotel — Hotel in Sol Plaatje Local Municipality

We loved everything about the Kimberley Anne. Super accommodating, helpful and friendly from initial point of contact to checkout. We travel with 4 children and are often greeted with raised eyebrows or mere tolerance, but here, our children were made to feel welcome too.

It is the attention to detail and authentic care that makes all the difference. Rooms were spotlessly clean, beautifully decored and luxuriously appointed. Covd protocols strictly adhered to. Gorgeous bathroom amenities. Absolutely delicious food, although wayyy too large portions for us. The kitchen even made a special order of pancakes for my daughters for breakfast and a birthday milkshake for dinner dessert.

We are in hospitality ourselves, so understand the behind-the-scenes work that goes into ensuring such a seamless stay. Thank you Kimberley Anne, we see you and...

Disgusted by service at Kimberley Anne. Yesterday, my son celebrated a milestone In his life, it was his matric dance. We decided to take a group of friends to the Kimberley Anne to have a cocktail, prior to the commencement of the dance. Upon arrival, we decided to take a pic at the entrance. Within seconds, one of the employees stormed out, and shouted that no pics were allowed, needles to say, we were so embarrassed, that we turned around and left. For hospitality they receive a ZERO on my list. We were regular patrons and supported this establishment. I for one will never set foot there again. Instead,we went to the Protea Hotel, where we were treated with the greatest respect. Guess where I'll be spending my...

Disappointing Experience – Not What It Used to Be

I went for a special dinner with friends recently and, unfortunately, the experience was very disappointing. The service was extremely poor — we had to constantly remind the waitress just to get our drinks. When the food finally arrived, it was cold. I had specifically requested my steak to be medium well, but it was served well done.

This wasn’t my first time dining here, and I had high expectations based on previous visits. Sadly, the drop in service and food quality has changed my opinion. I’m genuinely disappointed and, at this point, I don’t think I’ll be recommending this...