Gran Hotel Luna de Granada — Hotel in Granada

The best hotel if you love games and adventures. The hotel has 2 buildings. Our family room was in the second building. The first time going from the reception to our room was like a labyrinth; take the elevator to the 1st floor, find the connecting hallway which is also the entrance to one of the pools, at the end take the elevator to the second floor in the second building, exit, right, right, left, etc. The way to get out of the hotel was more like an escape room. We loved it every single time!

The rooms are convenient, staff is friendly, breakfast has a gazillion options to choose from and the beds are comfortable The early 80’s sand colored bathroom had all we needed and more, it felt a bit like a funhouse: the toilet was located right behind the door. Using it was only possible with the door closed. Good communication between you and your travel companions is much needed. The position of the shower cabine was right behind the bathtub, so zigzagging was the best way to get there. Oh, and one day brown water came from the tabs because the workers in the street hit a filter. That was scary at first, but almost hilarious afterwards.

The gym is small, but has it all. If you’re not a regular gym goer, make sure not to book the first available session in the morning, because after picking up the key at the reception you will also have to turn on all the machines. If you don’t know how this works, you might end up running, cycling or crosstrainering with knowing how fast you’re going. Luckily I am a gym addict, so knew where all the buttons were.

Tip for the hotel owner/management: a toilet brush, electric kettle, new bedside lamps, a clear/logical light plan (including less cryptical switches), stronger wifi and more than only a dozen or so Spanish tv channels will make this hotel live up to the stars you guys so proudly attached to the facade of your building!

Oh, and one other thing: yes, we could have told the reception all tips above, but we only did when Coca Cola coloured water came from the tab, because after a long day hiking through the Sierra Nevada we really needed a bath. All other tips are basics and we’re not visiting a hotel to check up on things like these, but to fully relax and enjoy our stay.

I would definitely recommend this hotel if it has a...

This hotel has some things going for it, but also some drawbacks that we found rather disappointing.

I will say upfront that this place is one where you stay outside of the city center (15-20 minutes walking) in exchange for a cheaper price and more space and amenities. However, this is very clear upfront.

The pros: The hotel breakfast was very good. The rooms had quite a bit of space. There was a water bottle refill station in the lobby, which I mention because it‘s certainly not standard (unfortunately) at many hotels.

The cons (and the reason for the 3 stars) The hotel is rather old. This in itself isn’t necessarily bad, but there were some things that were not ideal because of this, namely a very loud/long toilet flush and tank refill and rather thin walls and especially doors. The beds were two single beds pushed together instead of a double bed. This happens quite a bit, but the particularly annoying thing was how easily both beds moved (like away from the wall when you sit up in bed), which made you feel like you had to be careful moving around in your bed. The amenities were disappointing. When we arrived, the outdoor pool was closed (we were there in late April/early May), and the indoor pool is a very poor substitute. There is no comfortable place to hang out next to the pool there (just an uncomfortable tile bench), and the water was incredibly cloudy, almost like someone had done their laundry in it. The space near there to hang out outside has a very recliners and no shade anywhere. The amenities was one of the reasons that we chose this hotel, and so we found this rather disappointing. On our final night, the WiFi in our room went out, which we determined was probably a broken repeater given that it worked in the hallway close to our room. We asked the staff three times to look at it (which they said they would), but nothing was ever fixed. It was still not working when we left the...

Hotel is located at a busy intersection, right opposite El Corte Ingles which is a large department store with a big supermarket. Lots of other stores and halal eateries just a short walk away.

Rooms were clean, bathrooms have italian style bidet. Breakfast buffet spread is extensive. They also have buffet dinner (€18 for adults). Small gym onsite but a large gym just next door. Indoor pool and spa + massage services available.

However, the rooms were all very inconsistent in size and layout. We booked a twin, a triple sharing and a family room. But all 3 rooms were given 4 beds. The room I got was the smallest so there was very little room to move around with 4 beds. Bathrooms were also differently arranged, one had a standing shower and bidets were positioned far away from the WC.

The hotel also caters halal dining options. But at breakfast it was just rice and a chicken stew dish. We could eat the other foods as well and items that contained pork were labelled. Unfortunately the labelling seems inconsistent because one day, the donuts and chocolate glazed pastries were labelled as containing pork, but the next day they were not. At dinner, we asked which dishes were halal and were told that all the food was halal but there were labels on top which they removed quickly.

We had minimal interaction with staff but the restaurant staff worked fast and...