Hotel NH Collection León Plaza Mayor — Hotel in León

Fantastic location. If you are arriving by your own vehicle, parking is a bit tricky, as is getting to the reception/front desk, as signage is minimal. But there is a garage behind the hotel/plaza, so park there. Then go into the elevator (located nearest the gate you drive through), and take it up. It will empty you into the Plaza Mayor and the hotel front door is just to your right. That out of the way, the hotel is clean, very comfortable, very quiet. Breakfast and the restaurant is good. Service is great, friendly, and attentive. As others have said, there is absolutely no way to take shower that will not leave your bathroom floor soaking wet. This needs to be remedied. But the shower has plenty of water pressure and gets plenty hot. Also as others have stated, there is a bit of a dust issue in the room, and I have no idea why this is the case, because over all the room was immaculate. But I wiped down the nightstand, tables, etc, and then later it looked as if it had been on a dust storm. But beyond that, the room is very nice. Bed is a spring mattress, not memory foam, but it is very firm and comfortable. It also has air conditioning. If you have a room facing the plaza, not only are the doors to the bcony, but there are also interior shutters and black out curtains. This allows the room to become very dark for sleeping (a big plus), and also pretty much eliminates the noise from the plaza and its tabernas and cafes. The location is a dream. Right on the plaza mayor, steps from the cathedral, close to all sights, shopping, and restaurants. Also, on Wednesday and Saturday, the Plaza Mayor Mercadillo/Farmers' Market takes place directly in front of the hotel, and it's amazing. In short, yes, there are a couple of minor issues, but it's a fine hotel and I would gladly stay here anytime I am...

I booked this hotel through Expedia. It was listed as a pet friendly hotel. I messaged the hotel to say I had 2 dogs. I got a welcome message back. I drove all day from the north coast of Portugal to Leon.||When I arrived at the hotel the, extremely, officious and aggressive woman on the desk said they would not take 2 dogs. If this is the case, why did they not tell me that when I made the booking? ||I am a woman in her late 60s travelling on my own. I was shocked and anxious, not having a hotel in a strange city and country for the night. I must admit I was very shaken. Even worse when I realised they had not given me back my passport.||I called the Bilbao hotel from the same group, where I had stayed before with the 2 dogs. I had left a great review. They immediately gave me a room. They were concerned. So, now I have to drive another 3 hours to get to Bilbao. ||I dount very much a man would have received the same...

I booked this hotel through Expedia. It was listed as a pet friendly hotel. I messaged the hotel to say I had 2 dogs. I got a welcome message back. I drove all day from the north coast of Portugal to Leon.||When I arrived at the hotel the, extremely, officious and aggressive woman on the desk said they would not take 2 dogs. If this is the case, why did they not tell me that when I made the booking? ||I am a woman in her late 60s travelling on my own. I was shocked and anxious, not having a hotel in a strange city and country for the night. I must admit I was very shaken. Even worse when I realised they had not given me back my passport.||I called the Bilbao hotel from the same group, where I had stayed before with the 2 dogs. I had left a great review. They immediately gave me a room. They were concerned. So, now I have to drive another 3 hours to get to Bilbao. ||I dount very much a man would have received the same...