Hacienda del Cardenal — Hotel in Toledo

Unfortunately I had an awful experience at this restaurant. I had high hopes for it because it looked amazing. Let’s take it from start to finish: The location and entrance is outstanding. It’s part of a hotel which is super convenient if you’re staying there. The ambience is truly amazing. White table cloth, bar downstairs, and the restaurant is upstairs. Our waitress was unpleasant with almost no personality. Even though we don’t speak Spanish we used google translate and tried our best with our pronunciation. The bar downstairs is full service, but you can’t order cocktails when you’re upstairs which seems odd. You can only order wine or beer when you’re upstairs. We tried to order a cocktail which was denied (not a show stopper though). We ordered a red wine from Bilbao which was fantastic. And I don’t even usually like red wine. We also tried to order an appetizer first but our waitress said no, we had to order everything at once. I got the Partridge stew. The flavor as delicious but was filled with bones. This made it difficult to enjoy. Understand this is from my view point that it was a stew and I am familiar with stews not having bones in them. We also got the roasted succulent pig which was very tender and flavorful. It was also on a bone which made it difficult to eat. We ordered dessert which was the French Toast with Nougat flavored ice cream. What we got was two scoops of ice cream and a cylindrical cookie. As we got about half way through we went and asked a different server because it didn’t seem right. Turns out they brought us the wrong dessert. But when the bill was brought they charged us for it. When we asked our waitress about it she pointed to the plate like: did you not receive it? I literally had to say: yes but we didn’t order it and was brought the wrong dessert. She did end up taking it off the bill. I wish I could have had a better experience but maybe in...

I wish I could give this hotel 6 stars!

My wife and I got married in Toledo recently and had about 50 family members stay at this hotel + we did one of the wedding events at the hotel.

It is incredible!! The location is perfect. Conveniently next to the old town but also just outside the old town where you can park more easily.

The hotel itself is beautiful and the new renovated rooms are perfect. Very nice and modern while maintaining the Toledo Charm

What really made this a 6 star stay for me was the staff. WOW.

Johan, Benjamin, and the rest of the maintenance team were incredibly helpful the entire time. They helped us with lots of luggage, storing some items, and moving boxes around. Never felt any negative energy, always a strong willingness to help. They are awesome.

The reception staff was incredibly helpful as well. Angelica and her team were a pleasure to work with leading up to the stay and while we were there.

The team that helped set up our post wedding brunch and the waiters were extremely helpful too. I wish I could remember their names.

Overall I would recommend this...

I had the absolute pleasure of staying at Hacienda del Cardenal, and it was an unforgettable experience from start to finish. The hotel’s historic charm, stunning architecture, and lush gardens create a peaceful oasis that feels like stepping into another era. Every corner is beautifully maintained, blending old-world elegance with modern comfort.

The service was impeccable—staff members were warm, attentive, and always ready to go the extra mile to ensure a perfect stay.

Now, let’s talk about the food—simply outstanding! The restaurant offers a fantastic selection of traditional Spanish cuisine with a refined touch. The cochinillo (suckling pig) was perfectly crispy on the outside and tender inside, and the paella was bursting with authentic flavors. Every dish was beautifully presented and paired wonderfully with a great selection of wines.

If you’re looking for a place that delivers both a luxurious stay and an exceptional culinary experience, Hacienda del Cardenal is a must-visit. I can’t...