Janora Hills — Hotel in Sri Lanka

WE WERE SO EXCITED TO VISIT KANDY AND DID NOT BOOK ANY HOTELS.OUR DRIVER FOUND THIS PLACE BECAUSE IT WAS EVENING AND WE DECIDED TO BOOK A ROOM.THE MAN AT RECEPTION WAS RUDE AND OUR DRIVER TOLD US TO FIND ANOTHER ACCOMMODATION THE NEXT DAY.WEWERE NOT ALLOWED TO EAT,HAVE COOL DRINKS ETC IN OUR ROOM.WE WERE ONLY GIVEN BREAD WITH MARGARINE AND TEA BECAUSE ACCORDING TO THE OWNERS WIFE SHE DID NOT UNDERSTAND ENGLISH BUT HER FAMILY SPOKE IT.SHE JUST DID NOTWANT TO MAKE THE BREAKFASTS WE WANTED.WE HAD PAYED FOR BEB AND BREAKFAST.WE EVEN HIRED THEIR CAR TO TOUR AS WE COULD NOT GET HELP FINDING SOMEONE TO TAKE US AROUND.WE ALSO HAD NO CHOICE BUT TO HIRE THEIR CAR TO TAKE US TO THE NEXT TOWN AND HAD TO PAY MORE BECAUSE ACCORDING TO THE OWNER IT WAS AN UPHILL JOURNEY.WHILE TRAVELLING THE OWNER ASKED HIS DRIVER TO THROW US AT THE SIDE OF THE ROAD WITH OUR LUGGAGE AND RETURN TO KANDY.WE WERE SHOCKED WHEN THE DRIVER TOLD US WHAT HIS BOSS INSTRUCTED HIM TO DO.HE TOOK US TO ANOTHER TOWN AND WE FOUND A PLACE THAT WAS FILTHY BUT HAD NO CHOICE BECAUSE IT WAS MIDNIGHT.IT WAS THE WORSE EXPERIENCE EVER.THE WHITE GUESTS HAD BEAUTIFUL,CLEAN ROOMS AND YUMMY BREAKFASTS BUT WE WERE TREATED LIKE ANIMALS AT THIS SO CALLED HOTEL.ON OUR DEPARTURE FROM JANORA HILLS THAT MORNING THE KITCHEN WAS CLOSED AND WE WERE NOT GIVEN BREAKFAST WHICH WE PAID FOR.THE PEOPLE IN KANDY ARE RUDE.WE WILL NEVER VISIT COLOMBO AGAIN.WE...

Out of all the places we stayed in Sri Lanka, Janora Hills was by far the worst. The room we were first given was extremely dirty – hair all over the floor, thick dust everywhere (on the floor, in the closet, on the shelves). There was a dried red liquid spilled on the floor, the towels were dirty and used, and the bedsheets had stains and even holes.

We asked for the room to be cleaned – a young staff member did come to clean, but it was done poorly. In the end, we had to ask for a vacuum cleaner and clean the room ourselves just to make it somewhat livable.

There is absolutely no attention to hygiene here. The bathroom had mold, and the shower glass was completely stained. The air conditioning unit was old and covered in thick dust, making it hard to breathe – definitely not suitable for anyone with asthma or respiratory sensitivities.

Even after we were offered a different room, it was in the same terrible condition. The staff were polite, but the issues are clearly systemic – basic hygiene standards are not being followed.

We strongly recommend choosing different accommodation – staying here...

A really good and quiet 3star hotel in Kandy with very nice rooms. The hotel is a bit up the hill, but it's very close to the main road. Our room was on the 4th floor and it was very clean and without any bugs. The location helps with the heat and we didn't even need to turn on the AC or the ceiling fan for a long time. Also the management took care about our transportation inside the city and towards the train station and they were very helpful with everything we needed, like laundry etc.

Not many things to do in the area, as the closest coffee place is around 10 minutes away and for reaching a restaurant or a shop it takes some more time. But it's a nice walk by the water when you reach the main road.

The internet had some issues everyday, but the problem was being solved after I was texting...